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(b) "City" shall mean the City of the Town of Los Altos Hills. (c) "False Alarm" shall mean an alarm signal activated intentionally or through inadvertence to which personnel of the law enforcement agency of the City respond. Alarm owners who make contact with the law enforcement agency of the City before responding units arrive at the location of the alarm shall not be charged with a false alarm. Mechanical malfunctions will be considered false alarms. (d) "Law Enforcement Agency" shall mean the Sheriff of the County of Santa Clara with whom the City currently contracts for public safety services or the Chief of Police of the City or one of his deputies. Section 4-7.02 False Alarm Rating Period. Each alarm system shall be granted a false alarm period of twelve (12) months which will begin on the date of the first alarm occuring within said system. Succeeding alarm periods shall begin on the anniversary of the first false alarm. A service charge of $25.00 shall be imposed by the City upon the third and each ensuing false alarm during each alarm period. Section 4-7.03 Appeal. The determination of any false alarm may be appealed by the alarm owner in writing to the City Council of the City which shall, within fourteen (14) days after receiving such request, set a hearing and give notice thereof by first class United States mail of such hearing date. The owner may appear at such hearing and testify if she or he desires. The decision of the City Council as to the appeal shall be final. The alarm owner shall be notified by first class United States mail of its decision. Each notice required to be given in this Section shall be mailed to the address of the Owner contained in his or her written appeal. Section 4-7.04 Citation; Issuance. In the event a false alarm is activated by any alarm system within the City, a citation shall be issued by the Law Enforcement Agency. The citation shall set forth the time and nature of the false alarm and that a service charge, if applicable under Section 4-7.02, is due and payable within fifteen (15) days after service of the citation. The citation will be mailed to the alarm owner by regular first class United States mail, postage prepaid, to the address at which the alarm is -2-