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HomeMy WebLinkAboutSanta Clara County Sheriff (11)'own of ,[;as altos Fjills �iscAl Year 1997 -1998 County of Santa Clara Office of the Sheriff Meld Operations Ogureau PLAN OF SERVICE DELIVERY Part I, Section A.3 of the Law Enforcement Contract between the County of Santa Clara and the Town of Los Altos Hills provides that the Sheriff shall develop a Plan of Service which shall be reviewed and mutually agreed upon by the Town and the Sheriff. This Law Enforcement Services Plan is .developed to satisfy these provisions of the Law Enforcement Contract. Under the Contract, it is the responsibility of the Sheriff to provide services to the Town, in accordance with this plan. The Sheriff is solely responsible for the administration and supervision of all such services provided under the Contract. During the term of this agreement, the Town agrees not to contract with or purchase from any other entity, public or private, for law enforcement services without the express consent of the Sheriff. Service levels referred to herein are determined by the amount of hours reported, to be provided, and charged to the Town under the terms of the Con- tract in each of the service categories of General Law Enforcement, Investigative Services and Supplemental Services. General Law Enforcement includes the patrol of established beats and response to emergency calls and other calls for service. The patrol established beats will be provided for by the assignment to spe- cific geographical areas of the Town by Sheriff's patrol units. Beat responsibility maps will be provided to the Town as updating occurs. Plan of Service Delivery -- Page 2 FY 97-98, Town of Los Altos Hills Based on the current Deputy Sheriff's Association Contract, the Sheriff's Field Operations Division, Patrol Section, employs a ten hour workday for its sworn personnel. In fiscal year 1997 - 1998, the Town of Los Altos Hills and adjacent unin- corporated areas will be served by the following Sheriff's units when assigned. Watch 1 2300 hours - 0900 hours 61L1 1 person unit Watch II 0700 hours - 1700 hours 71 L 1 1 person unit Watch III 1530 hours - 0130 hours 81L1 1 person unit Other specialized units can augment staffing plan when approved by Westside Commander and City Manager. Average response times for FY 1996 - 1997 Priority 1: 10.87 min Priority 2: Priority 3: 13.70 min 30.43 min 10 min 14 min 30 min Priority 1: A life endangering situation or major felony that requires immediate Sheriff's Office response to preserve life or apprehend the responsible and/or that, due to its nature, requires the widest possible search for recommended units or requires that all channel dispatchers be made aware of the incident. Priority 2: Any crime against a person that does not require a priority 1 and is either occurring or has occurred within the past 15 minutes or less or any property crime that occurred within the last 10 minutes or less, or any non -crime situation where delayed response leads to a potential danger/hazard to the public. Plan of Service Delivery -- Page 3 FY 97-98, Town of Los Altos Hills Pdaity-1: Any crime which exceeds the time limits of priority 2 (more than 15 minutes for crimes against persons or more than 10 minutes for crimes against property) or other situations which requires the response of a Deputy Sheriff in a timely manner. riaity 4: Any call for service that does not require a timely response by a Deputy Sheriff. Average response time has some value in weighing the issue of the number of patrol units assigned to an area. The average response time is affected by several factors: 1. The elapsed time from when the call is received by County Communi- cations until it is dispatched to a patrol unit. 2. Need for an immediate response based on initial reported information. 3. Unit availability during peak time periods. 4. Call stacking by priority/nature of reported information. The initial case investigative responsibility for all reported crimes, misde- meanor and felony, is with the responding patrol officer. The length and/or depth of his initial investigation depends on the time availability of the patrol of- ficer. Cases requiring extensive follow-up investigation are routed to the Detective Section or assigned to appropriate beat units. Investigative services to the Town of Los Altos Hills will be provided by the Technical Services Bureau, Investigative Services Division. The Investiga- tive Services Division, organized by investigative case specialization, investigates most felony and certain serious misdemeanor crime reported to the Sheriff's Department on a weighted case management basis. The Patrol Section conducts follow-up into misdemeanor and traffic investigations by case assign- ment to appropriate beat units. Plan of Service Delivery -- Page 4 FY 97-98, Town of Los Altos Hills All reported felony and certain serious misdemeanor cases are assigned to an investigator for control purposes. Those cases showing no solvable case characteristics are case controlled and monitored by an assigned investigator, assisted by appropriate beat units. Every reported felony or serious misdemeanor case cannot be successfully investigated to a conclusion. Those cases which indicate appropriate character- istics are focused upon so as to maximize the use of investigative time and cost. Traffic investigations shall be handled by the two investigators assigned to the Westside Station. These charges are now included in the Westside Station overhead and shared by the three contract cities and the unincorporated areas based on percentage of total general enforcement hours. The Patrol Section, in fulfilling its responsibilities, provides other services to the Town as needed to meet its commitments. Specialized services available to the Town include: Hostage Negotiations Unit Sheriff's Emergency Response Team Underwater Recovery Unit Search and Rescue Unit Narcotics Unit Criminal Intelligence Unit Canine Unit (including narcotics dogs) Bomb Unit (ordinance) Plan of Service Delivery -- Page 5 FY 97-98, Town of Los Altos Hills Coordinating agency and providing logistics for Auto Theft Task Force Sexual Predators Task Force Domestic Violence Task Force Although such units are not routinely used, their existence enhances the capabilities of the Patrol Section in its delivery of services. Special events, which are mutually identified by the Sheriff and the Town, shall be charged at the actual cost of the event. Cost recovery of unanticipated special events, requiring significant in- creases in service provided to the Town, shall be negotiated by the Sheriff with the Town Manager. For fiscal year 1997 - 1998, the amount of service (chargeable hours) anticipated by category. is shown in Appendix A. The hourly 1997 - 1998 hourly rate shall remain in effect until July 1, 1998. Hourly rates will be provided in Appendix A. The new Appendix A shall be delivered to the Town in accordance with section II of the Law Enforcement Master Contract. For the provisions of service during the 1997 - 1998 fiscal year, the follow- ing priorities and objectives are established. Sheriff and Town agree to follow these priorities and pursue the objectives. 1. Maintenance of Average Response Time Maintain the annualized average response time for priority 1 and 2 calls for services at or below 7 minutes. Plan of Service Delivery -- Page 6 FY 97-98, Town of Los Altos Hills 2. Monitor Serious Crime The Sheriff shall monitor the incidence of serious crime within the Town by reporting districts and will: a. Focus additional patrol in areas of significantly higher activity in an effort to reduce such incidence level; and b. Report to the Town such developments, including recommenda- tions on measures to reduce these levels. 3. Review of Priorities and Objectives Review, on a quarterly basis, or as otherwise desired, priorities and objectives with the Town or its representative. The above Plan of Service for 1997 - 1998 is hereby approved. It is the intent of the Sheriff to provide services according to this Plan, subject to the terms and conditions of the Law Enforcement Contract. It is the intent of the Town to render full cooperation and assistance to the Sheriff in providing the services called for and in meeting the priorities and objectives set forth herein. S4PhIft 1 arles P. Gillingham Sheriff Date -A A �\ g T by Q_ Mf Peterson Town Manager Date -7/1 l' 'q-7