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HomeMy WebLinkAbout323r ORDINANCE NO. 323 Fl AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF LOS ALTOS HILLS PROVIDING FOR THE ESTABLISHMENT AND GRANTING OF FRANCHISES OR PRIVILEGES FOR THE CONSTRUCTION, MAINTENANCE AND OPERATION OF CABLE COMMUNICATION, OR CABLE TELEVISION SYSTEMS, AND FURTHER PROVIDING FOR THE CONTINUING REGULATION AND ADMINISTRATION OF THESE FRANCHISES AND THE ACTIVITIES RELATIVE: TO THEM THE CITY COUNCIL OF THE CITY OF LOS" ALTOS HILLS DOES ORDAIN AS FOLLOWS: SECTION 1: INTENT SECTION 2z SHORT TITLE SECTION 3. DEFINITIONS SECTION 4: GRANT OF FRANCHISE SECTION 5. REGULATION OF FRANCHISE SECTION G: GENERAL FINANCIAL AND INSURANCE PROVISIONS SECTION 7: DESIGN AND CONSTRUCTION PROVISIONS SECTION S: SERVICE PROVISIONS SECTION 9: OPERATION AND MAINTENANCE SECTION IO: RIGHTS RESERVED TO THE GRANTOR SECTION 11: RIGHTS RESERVED TO THE GRANTEE SECTION 18: FRANCHISE VIOLATIONS SECTION 13: REPORTS SECTION 14: MISCELLANEOUS PROVISIONS SECTION 15: FRANCHISE AP'P'LICATIONS `W S'EC'TION 1. INTENT 4 The City of Los Altos Hills finds that the development of cable television and communications systems has the potential of having great benefit and impact upon the people of Los Altos Hilas. because of the complex and rapidly changing technology associated with cable television, the City further finds that the public convenience, safety and general welfare can best be served by establishing regulatory powers which should be vested in the City or such persons as the City shall designate. It is the intent of this ordinance and subsequent amendments to provide for and specify the means to attain the best possible public interest and public purpose in these matters and any franchise issued pursuant to this ordinance shall be deemed to include this finding as an integral part thereof. 2 4 9ECTION___----- 9HORT TITLE This ordinance shall be known and may be cited as the "City of Los Altos Hills Cable Television Franchise Ordinance." R SECTION _3_DEFINITIONS For the purpose of this ordinance the following terms, phrases, wards and their derivations shall have the meaning given herein. When not inconsistent with the used in the present tense include the future, words in the plural number include the singular number, and words in the singular number include the plural number. The word "shall" is mandatory and "may" is permissive. Wands not defined shall be given their common and ordinary meaning. 3.1 _Add it icnal_Si_ibscri ber_Service_ means any service not included in "Basic Subscriber Television Service", or "Basic Subscriber Radio Service" or "Institutional Service", including, but not limited to, pay-cable. 3.2 "Rgencv_S�abscri ber_ means a subscriber who receives a service in a government or public agency, school, or non-profit corporation. 3. "Basic-Subscriber_Radio_Serv_ice_ means the provision to all subscribers of such audio programs as the retransmission of broadcast FM radia signals, the retransmission of shortwave, weather-, news, time and other similar audio information and the transmission of cablecast audio signals all provided to subscribers at a monthly rate. 4 3.4 _Basic_Subscriber_l"elev_ision_Serv_ice" means the total of all of the following: (a) The transmission to all subscribers of all broadcast television charnel signals authorized or permitted by the FCC and provided for in a franchise agreement. (b) The provision to all subscribers of rion-broadcast open -channel signals, originating from sources outside the Cable Communications System. (c) The cablecasting to all subscribers of Local Origination programming and Public, Educational and Government Access Programming. (tl) The transmission to all subscribers of all other cablecasting open -channel signals. Basic Subscriber Television Service may be offered to subscribers in one or more tiers or combination of programs. 3.5 "Broadcast -Signal" means a television or radio signal that is transmitted over the air to a wide geographic audience and is received by a Cable Communications System off -the -air or by microwave. 3.5a "Cable -Act" means the Cable Communications Policy Act of 1984 and any amendments thereto. 3.6 "Cab le-L"omnv_in i cat i ons_Systenr_ or "System_, also referred to as "Cable_Telev_isic�n_System", "CATV_System", or "6r[adcast _Ccrnm unicat ions Network_, means a system of antennas, 5 cables, amplifiers, towers, microwave links, cablecasting studios, and other conductors, converters, equipment or facilities, designed and constructed for the primary purpose of distributing video programming to home subscribers, and the secondary purpose of producing, receiving, amplifying, storing, processing, or distributing audio, video, digital, or other forms of electronic or electrical signals. 3.7 __Cablecast_Signal" means a nonbroadcast signal that originates within the facilities of the Cable Communications System. 3.8 "Cable mile" means a linear mile of strand -bearing cable as measured or. the street or easement from pole to pole or pedestal to pedestal. 3.9 "Channel_ means a six (6) Megahertz (MHz) frequency band, which is capable of carrying either one (1) standard televison or video signal, a number• of audio, digital or other non -video signals, or some combination of such signals. 3.10 _Class_ IV Channel" means a signaling path provided by a Cable Comrnurii cat ions System to transmit signals of any type from a subscriber terminal to another point in the cable television system. 3.11 _Closed_ Circuit_ or• _Institutiorial_Serv_ice_ means 6 %W J such video, audio, data and other services provided to institutional users on an individual requirement, private channel basis. These may include, but not be limited to, two-way video, audio or digital signals among institutions, or from institutions to residential subscribers. 3.12 _Comrnence_Construct ion" means that time and date when construction of the Cable Communications System is considered to have commenced, which shall be when the first strand or cable is connected to a utility pole, or the first undergrounding of cables is initiated, after preliminary engineering (strand mapping) and after all necessary permits and authorizations have been obtained. 3.13 _Commence_Operation" rneans that time and date when operation of the Cable Communications System is considered tin have commenced which shall be when sufficient distribution facilities have beer, installed so as to permit the offering of full service to at least ten percent (10X) of the dwelling units located within the service area. 3.14 "Commercial -Subscriber" means a subscriber who receives a service in a place of business, where the service may be utilized in connection with a business, trade, or profession. 3.15 "Converter" means an electronic device which converts signal carrier's from one form to another. 7 `0 J 3.16 "Council" means the governing body of the City of Los Altos Hills. 3.17 "Educatior�al_Channel_r or _Educational_ Access_ Channel_ means any channel where educational institutions are the primary designated programmers. 3. is _FCC_ means the Federal Communications Commission and any legally appointed or elected sucessor. 3.19 _Franchise_ mears the nonexclusive rights granted pursuant t, this ordinance to construct and oper•ate a Cable Communications System along the public way within all or a specified area in the City. Any such authorization, in whatever form granted, shall not mean and include any license or permit required for the privilege of transacting and carrying on a business within the City as required by other ordinances and laws of this City. 1.20 "Franchise A reement" means a franchise award ordinance, or a contractual agreement, containing the specific provisions of the franchise granted, including referenced specifications, franchise applications, franchise requirements, ordinances and other related materials. 3.81 _Franchise_Fee_ means the fee paid by the Grantee to the Grantor- in consideration of the use of the public streets and rights-of-way. Q b► 3.22 "Government -Channel" or _GOVernnlent_Access_�_.'hannel" means any channel where local government agencies are the primary designated programmers. 3.23 "Grantee_ means any "person" receiving a franchise pursuant to this ordinance and under the granting franchise ordinance, and its lawfi.tl successor, transferee or assignee. 3.24 "Grantor" or "City" means the City of Los Altos Hills as represented by the City CoLincil or any delegate acting within the scope of its j_rrisdiction. 3.25 "Gryss_Annual_Rev_en_ies" means the annual gross revenues received by the Grantee from all sources of operations of the Cable Communications System franchised in accordance with the provisions of this ordinance, except that any sales, excise or other taxes collected for direct pass --through to local, state or federal government shall not be included. 3.26 "Initial_S'erv_ice_Area" means the area of the City which will receive service initially, as set forth in the franchise agreement. 3.27 "Installation" means the connection of the system from feeder cable to subscribers' terminals, and the provision of service. 3.28 "Leased -Channel" or "Leased Access Channel" means 9 %W any channel or^ portiom of a channel available f_m lease and Programming by persons or- entities other- than the Grantee. 3.29 "Local Or i giriat ion_Channel" means any channel where the Grantee is the primary designated progr,ammer•, and provides video prograrns to subscribers. 3.30 "Monitoring" means observing a communication signal, or the absence of a signal, where the observer, is neither the slabscr•iber^ nor the progr-amrner-, whether- the signal is observed by visual or electronic means, fort- any puv-pose whatsoever-. Provided, monitoring shall not include systemwide, nonindividually addressed sweeps of the system for' purposes of verifying system integrity, controlling return paths transmissions, Or billing for' pay services. 3. 31 "Nonbroadcast_Signal" means a signal that is transmitted by a Cable Communications System and that is not involved in or, over -the --air br•oadcast tr^ansmission path. 3.32 "Open_Channel" means any channel that can be received by all subscribers, without the necessity for- special equipment. 3.33 "p'ay_Cabl e" or' "F'ay_Teleyisign" means the delivery to subscribers, over the Cable Communications System, of television signals for- a fee or r-harge to siubscribers over and 10 above the charge for Basic Subscriber Servicer or, a per program, pet, channel, or other subscription basis. 3.34 "penetration" means the result expressed in percentage obtained by dividing the total number of potential subscribers in the franchise area into the number of subscribers receiving service. 3.35 "person" means an individual, partnership, association, organization, corporation or any lawful successor, transferee or assignee of said individual, partnership, association, organization or Corporation. 3.36 "private Channel", or "Closed Circrxit Channel" means any channel which is available only to subscribers who are provided with special converter, or terminal equipment to receive signals on that channel. 3.37 "programmer" means a person or, entity who or which produces or otherwise provides program material or information for transmission by video, al.idio, digital, or other signals, either live or from recorded tapes or other storage media, to subscribers, by means of the Cable Communications System. 3.38 "Public Recess Channel", or "Communit Rocess Channel" means any channel where any member of the general Public or any noncommercial organization may be a programmer, without charge, on a first --come, first-served, nondiscriminatory 4W r% basis, in accordance with the terrns of the franchise agreement. 3.39 "Reasonable Notice" shall be written notice addressed to the Grantee at its principal office or such other office as the Grantee has designated to the Grantor as the address to which notice should be transmitted to it, which notice shall be certified and postmarked not less than four, (4) days prior to that day in which the party giving such notice shall commence any action which requires the giving of notice. In computing said four (4) days, Saturdays, Sundays and holidays recognized by the Grantor shall be excluded. 3.40 "Resident" means any person residing in the City as otherwise defined by applicable law. 3.41 "Residential Subscriber" means i subscriber who received a service in an individual dwel:(ing unit, where the service is not to be utilized in connection with a business, trade, or profession. 3.42 "Sale" shall include any sale, exchange, barter or offer for sale. 3.43 "School" means any educational institution including primary and secondary schools, colleges and universities, both public and private. 3.44 "Section" means any section, subsection, or 12 %o. 4 provision of this franchise ordinance. 3.45 "Service -Area" means the entire geographic area within the franchise territory. 3.4E "State" means the State of California. 3.47 "Street" shall include each of the following which have been dedicated to the public_ or hereafter dedicated to the public and maintained under pUblic authority or by others and located within the City limits: streets, roadways, highways, avenues, lanes, alleys, sidewalks, easements, rights-of-way and similar- public property and areas that the Grantor shall permit to be included within the definition of street from time to time. 3.48 "S_ibsriber" means any person, firm, corporation, or other entity who or which elects to subscribe to, for arty purpose, a service provided by the Grantee by means of cr in connection with the Cable Communications System. 3.49 Subst art iallv_C�_mpl eted" means that s,.ifficient distribution facilities have been installed by the Grantee so as to permit the offering of full network service to at least ninety percent (90%) of the potential subscribers in the service area. 3.50 "Tapeing" means observing a two-way communications signal exchange, where the observer is neither of comrni.irricating 13 4 parties, whether the exchange is observed by visual or electronic means, for any purpose whatsoever. .3.51 "year" rneans the remaining portion of 19134. Thereafter, "year" rneans a full calendar, year. 14 V SECTION 4. GRANT OF FRANCHISE 4.1 Grant. In the event that Grantor shall grant to the Grantee a nonexclusive, revocable franchise to construct, operate, maintain, and reconstruct a Cable Cornmuri i cat ions System within the franchise area, said franchise shall constitute beth a right and an obligation to provide the services of a Cable Communications System as required by the provisions of this ordinance and the franchise agreement. The franchise agreement shall include those previsions of the Grantee"s "Application for - Franchise" that are finally negotiated and accepted by the Grantor and Grantee. Any franchise granted sunder the terms and conditions contained herein shall be consistent with general law and/or statutory requirements, which are incorporated by this reference as if fully set forth herein. In the evert of conflict between the terms and conditions of the franchise and the 'terms and conditions ori which the Grantor can grant a franchise, the general law and/or statutory requirements, shall, without exception, control. 15 `r 4 In the event this ordinance is in conflict with the provisions of the franchise agreement, the franchise agreement shall control. Any franchise granted is hereby made subject to the general ordinance provisions now in effect or- hereafter- made effective. Nothing in the franchise shall be decried to waive the requirements of the various codes and ordinances of the Grantor regarding permits, fees to be paid or mariner of construction. 4.2 Franchise_Territ�_ry. The Granto, may grant a franchise for all or any defined portion of the City. The service area shall be the entire territory defined in the franchise agreement. 'rhe initial service area shall be that portion of the franchise territory scheduled to receive initial service, as stated in the franchise agreement. 4.3 Use_]f_Public__S'treets_and_Ways. For the purpose of operating and maintaining a Cable Comnu.rriication> System in the franchise area, and subject to the provisions of Section 7.10 herein, the Grantee may erect, install, construct, repair, replace, reconstruct, and retain in, or,, over, under, upon, ar_ross, and along the public streets and ways within the franchise territory such wires, cables, corductOrs, ducts, conduits, vaults, manholes, amplifiers, appliances, pedestals, attachments, and other property and equipment as are necessary and appurtenant to the operation of the Cable Communications System. Prior to con, --,t ruct ion or alteration, however, the IC `rr 40 Grantee shall in each ease file plans with the appropriate Grantor agencies and local ,utility companies, Arid receive written, approval before preceeding. 4.4 Durat ior,. The terra -if any franchise and all rights, priviledges, obligations and restrictions pertaining thereto shall be fifteem (1.5) years from the effective date of the franchise or as otherwise specified in the franchise agreement unless terminated sooner as hereinafter provided. The effective date of the franchise shall be the date of execution of the franchise agreement by beth Grantor and Grantee. 4.5 Franchise_ Nonexclusive. The franchise granted herein is nonexclusive. The Granter specifically reserves the right to grant, at any time, s,xch additional franchises for a Cable Communications System as it deems appropriate. 4.6 Transfer _,_f_Owr,ershig_or^_Cpntrol (a) Transfer_of_Franchise. Any franchise granted hereunder shall be a privilege to be held for the benefit of the public. Said franchise cannot in any event be sold, transferred, leased, assigned or disposed of, including but not limited to, by forced or voluntary sale, merger, consolidati,.ory receivership, or other, means without the prior consent of the Grantor, and then only under such c,-,nditior,s as the Grantor may establish. Such consent as req,.iired by the Grantor shall, however, not be ,ur,reasonabl.y withheld. 17 (b) Ownersh_p_Or_Oontrol.. The Grantee shall promptly notify the Granter of any proposed change in, or transfer of, or acquisiticr, by any other party of, control of the Grantee. The word "control" as used herein is not limited to major- stockholders but includes actual working control in whatever manner exercised. A rebuttable presumption that a transfer- of control has occurred shall arise upon the acquisition or transfer by any persor, or group of persons of ten percent (10%) of the voting shares of the Grantee. Every change, transfer, or acquisition of coritrc,l of the Grantee shall make the franchise subject to cancellation unless and until the Grantor shall have consented thereto, which consent will riot be unreasonably withheld. For the purpose of determining whether it shall consent to such change, transfer, or acquisition of control, the Grantor pray inquire into the qualifications ..f the prospective controlling party, and the Grantee shall assist the Granter in any such inquiry. In seeking the Granter's consent to any change in ownership or, control, the Grantee shall have the responsibility: (1) To show to the satisfaction of the Grantor whether the proposed purchaser, transferee, .-Dr assignee (the "proposed transferee"), which in the case of a corporation, shall include all officers, direct-irs, employees and all persons having a legal or- equitable interest in five percent (SX) .+r more of its voting stock., or- arty of the proposed transferee's principals: a. Has ever beer. convicted or- held m �W %0 liable for acts involving rn,%ral turpitude including, but not limited to any violation of Federal, Stater or local law or regulations, or is presently under or, indictment, investigation or complaint charging such acts; b. Has ever had a judgernent in an action For fraud, deceit or ru.srepresentatiori entered against it, her, hire, or them by any court of competent jurisdiction; or C. Has pending any legal claire, lawsuit or administrative pre-ceeding ari=sing out of or i.riv,ilving a cable system. (2) To establish, to the satisfaction of the Grantor, the financial solvency of the proposed transferee by submitting all current 'Financial data for- the proposed transferee which the Grantee was required to submit in its franchise application, and such ether data as the Grantor, reay request. Financial statements shall be audited, certified and qualified by ars independent Certified Public Accountant. (3) Ti, establish to the satisfaction of the Grantor that the financial arid technical capability of the pr, -,posed transferee is such as shall enable it to maintain and operate the cable system for the remaining term of the franchise under the existing franchise terms. (c) The Grantor agrees that any financial institution having a pledge of the franchise -r its assets for, the advancement of money for the construction and/or, operation of the franchise shall have the right to notify the Granter that it or its desigr.ee satisfactory to the Grantor will take conte—I 19 `r '0 and _operate the Cable Televi.sion System, in the event cif a Grantee default in its financial obligati -ins. Further, said financial institution shall also submit a plan for such operation that will insure continued service and compliance with all franchise requirements during the term the financial institution exercises control over the system. The financial institution shall not exercise control over the system for a period exceeding one (1.) year unless extended by the Grantor- in its discretion and during said period of time it shall have the eight t,j petition the Grantor to transfer franchise to another Grantee. If the Grantor finds that such transfer after considering the legal, financial, character, technical and other public interest qualities c:,f the applic:frit are satisfactory, the Girantor will transfer and assign the eights and obligations of such franchise as in the public interest. The consent of the Grantor to such transfer shall not be unreasoriably withheld. (d) The consent or approval of the Grantor- to any transfer of the Grantee shall not constitute a waiver or release of the eights of the Grantor in and to the streets, and any transfer shall by its terms, be expressly subordinate to the terms and conditions of this franchise. (e) In the absence of oxtraordinary circumstances, the Grantor, will not approve any transfer or assignment of the- franchise hefr•anc_hise prior, to substantial completion of construction of the proposed system. (f) In no event shall a transfer of ownership or control be approved without the successor- in interest assuming Son in writing in form satisfactory to the Town the franchise agreement and all obligations thereunder. 4.7 Franchise_RLnewal. 4 --thing in any franchise agreement shall require renewal by the Grantor after the teem of the franchise has expired, noir shall renewal be presumed as a matter of vested interest. ( a ) Franchise renewal shall be in accordance with applicable law. In the absence of state or federal applicable law to the contrary, the provisions of (b) and (c) below shall apply. (b) Term. The r•errewal term of arry franchise shall not be greater than the initial terra. (c) Renewal _Procedure. (1) Not .later than eighteen (10) nor earlier than twenty-four (24) rooriths prior to the expiration oaf any franchise, a Grantee may Submit an application for renewal of such franchise, on forms approved by the Gr^antor, with a nonrefundable application fee established by the Grantor in an ari.�unt riot to exceed the reascinable cost of processing the application. The application shall set forth in detail the franchisee's legal, r_haracter, financial and other pertinent qualifications sufficient to make a determi.ration to renew on^ terminate such franchise. (2) The applicati-nn when filed c,hell be available for public inspection at places designated by the Grantor. No later than ninety (90) days after filing, a public hearing shall be held on the applicatir%ri. P deciui,--n shall be 21 `W '40 made by the Grantor not later than ninety (90) days after such hearing based upon the application, the hearing, the Grantee's recc.r^d of compliance with the franchise requirements, its recc,rd of satisfactory service, and the terms and conditicrrs proposed for the franchise renewal period. (3) Based or, the above criteria, Granter may decide to renew the franchise under appropriate terms and conditiorre, or, not to renew the franchise. (4) If Grarrtor"s decision is not t.o renew the franchise, Grantor may initiate public solicitation for applications for a new franchise. The original Grantee shall not be precluded from submitting such an application. (5) In any renewal or public solicitation, the Grantor may require additional services, sys'tern upgrade or any ether- conditi,ns ib deems feasible and appropriate in the light of the state of art of the cable communications industry at that time. 4.51 Police Powers.. In accepting a franchise, the Grantee acknowledges that its rights hereunder are subject to the police power of the Grant.:, to adopt and enforce general ordinances necessary to the safety and welfare of the public; and it agrees to comply with all applicable general laws and ordinances enacted by the Grantor pursuant to snch power. Any conflict between the provision,of this ordinance and any other present or fUture Iawf1ll exercise of the Grantorrs police powers shall be re=,olved in fav ­r of the latter, except that any such exercise that is not of general application in the jurisdiction or applies exclusively to any Grantee or Cable Communications System which contiins provisioris incrmsistent with this franchise shall prevail only if utpon sLich exerciser the Grantor finds any emergency exists constituting a danger to health, safety, property or general welfare or such exercise is mandated by law. 4.9 J--ranchise-Fee (a) Anrn_ia I Franch i. se Payments. R Grantee of a franchise herelinder• shall pay to the Grantor an armial fee in an arnount as designated in the franchise agreement. Such payment shall be in addition to any ether and commence as of the effective date of the franchise. In the evens: of a displate, the Grantor, if it so requests shall be furnished i statement, either- audited by a Certified Public Rccw_intant, or certi.fi.ed by a financial officer of Grantee, reflecting the total amounts of annual gross revenues and all payments, deductions and computations for the period covered by the payment, (b) Rcceet ance_by_Grant�_r_. Nn acceptance of any payment by the Grantor shall be construed as a release or as an accord ar�d satisfaction of any claire the Grantor may have for, further or additional sums payable as a franchise. fee under this ordinance or for the performance of any other obligation of the Grantee. (c) Fail'aret n_Ma ke_Re1uired_F'aymer�t. In the event that any franchise payment o.r rec.�rnprrbed .arn„unt is not 1w 4 made on or before the dates specified herein, Grantee shall pay as additional compensation: (ll An interest charge, c,wnputed frcjrn such due date, at the annual rate equal to the conrrnerr.ial prime interest rate ire effect upen-, the due date. (c) n sum of money equal to five percent (BX) cf the amount due in order to defray th-,se additir,nal expenses and c�-sts incurred by the Grantor by reason of delipuerit payment. (d) Payment due. the Granter under this provision shall be computed quarterly, fin^ the preceding Grantee fiscal quart er. Each payment shall be accornparried by a brief report showing the basis for the ccanp_itation and such other relevant facts as may be required by the Grantor. (e) Follcjwinq the issuarice and acceptance of the franchise, the Grantee shall initiate franchise fee payments t.. the Gr•aritor at the minimum rate specified in the franchise agreement. These initial payments shall be credited against payment; due in later years -,f the franchise in as couch as they exceed the actual 'Franchise payments due during any year. 4. 1.0 Fi-rfeiturL or Revocation (a) Grounds for- Re voc at ior�. The Granter ree:erve� the right to revoke arty frarichi.se granted hereunder and re,'auirid all rights and privileges associated with the 'Franchise in the following cirournstarfces, each r_�f which =_:hall represent a default and breach under this rdi.riance and the franchise grant: 14 (1) If the Grantee should default in the performance of any of its material obligatio.r�s under this ordinance or sunder such documents, agreements and other- terms and previsions entered intoe by and between the Grantor, and the Grantee. (c) If the Grantee should fail toy provide or maintain in full force and effect, the liability and indernnifir_ation coverages or- the security fund or- bonds as r-equir-od herein. (3) IF any cour•'k of coanpetent jurisdi.ctio-rq or arty federal or state regulatory bo-dy by rules, decisi-ins or other action clot erre i ries that any rnater-ial provisi.on of the fr-anch .ise docuunerits, including this ordinance, is inval.i.d or• unenforceable prior- to the Loriencenrcrit of system construction. (4) If the Grantee shn,tld willfully violate any orders cn^ r,ulir�g5 of any r-egj.tlatory body having jut-isdicti.,-,n aver- the Grantee relative to- this franchise ur�l.ess such order's ort- rulings are being contested by the Grantee in a tour-t oaf competent juv-isdictien. (5) If the Grantee coasee to- providc. services fen^ any r-eason within the of the Grantee o+ver the Cable C..unrouni.cations System. The Grantee r,hall rj..-,t be declared at fault or- be subject to any sanctic,ri�incic.*r- a-,y provision of this ordinance in any case in which per-for-mance of any such prevision is prevented for reav,ons> beyond the G'rantee's control. R fault shall riot deemed to be beyond the Grantee's control if cornrnitted by a cert-porat ion or, --ther- business eriti.ty in which the Grantee holds a controlling interest, whether held directly or indirectly. (6) If the Grantee attempts to evade any of the provisions of this ordinance or, the franchise agreement or practices any fraud or deceit upon the Grantor. (7) If the Grantee's construction schedule is delayed fort^ more than six (6) months beyond the schedule contained in the franchise agreement and Grantor, finds that the delay was riot excusable. (8) If the Grantee becomes insolvent, unable or unwilling to pay its debts, or is adjudged a bankrupt. (b) procedure Prior to Revocation (ll The Grantor may make written demand that the Grantee do so comply with any such requirement, limitation, terrn,r_ondition, rule or regulation or correct any action deemed cause for revocation. If the failure, refusal or- neglect of the Grantee continues for a period of thirty (30) days following such written demand, the Grantor may place its request for termination of the franchise upon a regular Grantor meeting agenda. The Grantor shall cause notice to be served upon such Grantee, at least ten (10) days prior to the date of such meeting, a written notice of this intent to request such termination, and the time and place of the meeting, notice of which shall be published at least ounce, tern (10) days before such meeting in a newspaper of general circulation within the franchise area. (2) The Grantor shall hear any persons 26 interested therein, and shall determine, in its discretion, whether or not any failure, refusal or neglect by the Grantee was with ,just cause. (3) If such failure, refusal or neglect by the Grantee was with ,just cause, the Grantor shall direct the Grantee to comply within such time and manner and upon such terms and conditions as are reasonable. (4) If the Grantor shall determine such failure, refusal or neglect by the Grantee was without just cause, then the Grantor may, by resolution, declare that the franchise of such Grantee shall be terminated and security fund and bonds forfeited unless there be compliance by the Grantee within such period as the Grantor may fix. 4.11 Procedures _in_ the _Event _of_Termination_or•_Expiration (a) Disposition_ of Facilities. In the event a franchise expires, is revoked, or otherwise terminated, the Grantor may order the removal of the system facilities from the franchise area within a reasonable period of time as determined by the Grantor or require the original Grantee to maintain and operate its network until a subsequent Grantee is selected and a subsequent or modified cable system becomes operational. (b) Rest orat ion_of_Propert y. In removing its plant, structures and equipment, the Grantee shall refill, at its own expense, any excavation that shall be made by it and shall all public ways and places in as good condition as that prevailing prior to the Grantor's removal of its equipment and 27 `r *0 appliances without affecting the electrical or, telephone cable wires, or attachments. The Grantor shall inspect and approve the condition of the public ways and public places; and cables, wires, attachments and poles after removal. The liability, indemnity and insurance, and the security fund and bonds provided therein shall continue in full force and effect during the period of removal and until full compliance by the Grantee with the terms and conditions of this Section. (c) Restoration_by_Orantori_Reinrbursement of Costs. In the event of a failure by the Grantee to complete any work required by Subsection (a) above and/or Subsection (b) above, or any other^ work required by the Grantor is law or ordinance within the time as may be established and to the satisfaction of the Grantor, the Grantor may cause such work to be done and the Grantee shall reimburse the Grantor the cost thereof within thirty (30) days after the receipt of an itemized list of such costs or the Grantor may recover such costs through the security fund or bonds provided by Grantee. The Grantor shall be permitted to seek legal and equitable relief to enforce the provisions of this section. (d) Extend,ed_Gperation. Upon either the expiration or revocation of a franchise, the Grantor may require the Grantee to continue to operate the Cable Communications System for a defined period of time not to exceed twenty-four (24) months from the date of such expiration or revocation. The Grantee shall, as trustee for its successor in interest, continue to operate the Cable Communications System under the 28 V %0 terms and conditions of this ordinance and the franchise agreement and to provide the regular subscriber service and any and all of the services that may be provided at that time. The Granton, shall be permitted to seek legal and equitable relief to enforce the provisions of this Section. (e) Grantor's_Right_Not_effected. The termination and forfeiture of any franchise shall in no way affect any of the rights of the Grantor under, the franchise or any provision of law. 4.12 Receiv_ershie_and_Forecicsure (a) Any franchise herein granted shall, at the option of the Grantor, cease and terminate one hundred twenty (12C)) days after the appointment of a receiver or receivers or trustee or trustees to take over- and conduct the business of the Grantee whether in a receivership, reorganization, bankruptcy or other action or proceeding unless such receivership or trusteeship shall have been vacated prior to the expiration of said one hundred twenty (120) days, or unless: (1) Such receivers or, trustees shall have, within one hundred twenty (120) days after their election or appointment, fully complied with all the terms and provisions of this ordinance and the franchise granted pursuant hereto, and the receivers or trustees within said one hundred twenty (120) days shall have remedied all defaults under the franchise; and (2:) Such receivers or trustees shall, within said one hundred twenty (120) days, execute an agreement duly 29 �Ww "WO approved by the Court having jurisdiction in the premises, whereby such receivers or trustees assume and agree to be bound by each and every term, provision and limitation of the franchise herein granted. (b) In the case of a foreclosure or other judicial sale of the plant, property and equipment of the Grantee, or any part thereof, including or excluding this franchise, the Grantor may serve notice of termination upon the Grantee and the successful bidder at such sale, in which event the franchise herein granted and all rights and privileges of the Grantee her•eUnder shall cease and terminate thirty (30) days after service of such notice, unless: (1) The Grantor shall have approved the transfer of this franchise, as and in the mariner in this ordinance provided, and (c) Such successful bidder shall have covenanted and agreed with the Grantor to assume and be bound by all the terms and conditions of this franchise. 4.13 Franchise_Reguired. No Cable Communications System shall be allowed to occupy or use the streets in the franchise territory or be allowed to operate without a franchise in accordance with the provisions of this ordinance. 30 1W NJ SECTION _S______ REGULATION OF FRANCHISE 5.1 Regulatery_A_i_tthority. The Grantor shall exercise appropriate regulatory authority sunder the provisions of this ordinance and applicable law. If the franchise area served by this Cable Communications System also serves other contiguous or - neighboring communities, Grantor may, at its sole option, participate in a ,joint regulatory agency, with delegated responsibility in the area of cable and related communications. 5.2 Regulatory_Resp._nsibility. The Grantor, acting alone or acting .jointly with other Grantors, may exercise or delegate the following responsibility: (a) Adminstering and enforcing the provisions of the Cable Communicatiors System franchise(s). (b) Coordination of the operation of government and educational channels. (c) providing technical, programming and operational support to public agency users, such as government departments, schools and health care institutions. (d) Establishing procedures and standards for use of channels dedicated to public use and sharing of public facilities, if provided for in any franchise agreement. (e) planning expansion and growth of public benefit cable services. (f) Analyzing the possibility of integrating cable 31 M, J communications with other local, state or national telecommunications networks. (g) Formulating and recommending long-range telecommunications policy. 5.3 P_iblic_Usage_of_the_Systeryr. If so specified in the franchise agreement, the Grantor, may utilize a portion of the Cable Communications System capacity, and associated facilities and resources, to develop and provide cable services that will be in the public interest. In furtherance of this purpose, the Grantor may establish a commission, public corporation, or other entity to receive and allocate facilities, support funds and ether considerations provided by the Grantee, and/or others. Such a public corporation, if established, may be delegated the following responsibilities: (a) Receive and utilize or reallocate for utilization, channel capacity, facilities, funding and other - support provided specifically for public usage of the Cable Communications System. (b) Review the status and progress of each service developed for public benefit. (c) Reallocate resources on a periodic basis to conform with changing priorities and public needs. (d) Report to the Grantor annually on the utilization of resources, the new public services developed and the benefits achieved for the City and its residents. 32 �W V 5.4 Reserv_ati]n_by_Grantor. The Grantor reserves the right, at its discretion, from time to timer to determine if the entity described in Section 5.3 above is performing its purposes in a manner satisfactory to the Grantor, and if it is not, the Grantor may receive and reallocate all or, a portion of the channel capacity, operations appropriation, and capital appropriation, including any facilities and equipment purchased previously with such appropriation, to another entity. R new entity shall. be required to comply in all respects with the legal responsibilities described in Section 5.3. 5.5 Initial Rates. The Grantee shall establish initial rates that roust be applied fairly and uniformly to all subscribers in the franchise area for its services. 5.6 Rat e_Change_Preced_tre. (a) If applicable law permits Grantor regulation of rates, and if the franchise agreement establishes rate regulation requirements, then the procedures specified in (b) through (j) below shall apply. (b) Within ninety (90) days of the filing of a petition for rate change, the Grantor shall hold an appropriate public hearing to consider the proposed rate change, at which hearing all persons desiring to be heard, including the Grantee, shall be heard on any matter, including but not limited to, the Performance of its franchise, the Grantee's services, and proposed new rates. 33 `r 440 (c) Upon notice of any public hearing as provided above, the Grantee shall noti'Fy its subscribers of the time, place and subject matter of the public hearing by announcement on at least two (2) channels of its system between the hours of 7c00 p.m. and 9:00 p.m., for at least five (5) consecutive days prior to the hearing. (d) Within ninety (9U) days after said hearing, the Grantor shall render a written decision on the Grantee's petition, either accepting, rejecting, modifying or deferring the same and reciting the basis of its decision. The Grantor shall consider, but not be limited to the following factors in approving or disapproving the petition: (1) Grantee's substantial fulfillment of all material requirements of the franchise. (2) Quality of service, as indicated by the number and type of service complaints, Grantee's response to complaints, and the result of periodic system performance tests and the annual reviews specified in Section 5.7. (3) Prevailing rates for comparable services in other, cable systems of similar size and complexity. (4) Rate of return on Grantee's equity, as compared to businesses of equivalent risk. For the purposes of this ordinance, the rate of return on equity shall be defined as the net, after-tax profit divided by the equity por'bion of Grantee's investment assets. The investment shall tie defined as the cumulative cost of tangible assets such as plant, property and equipment, less the cumulative depreciation charges, plus the working capital, which shall be defined as equivalent to 34 4 three (3) months total operating expenses. The rate of return shall he calculated on a cumulative basis for all system revenues and costs including services such as pay-cable that may be exempt from local rate regulation. Upon request of Grantor, Grantee shall promptly provide, from the Grantee, its parent company and any subsidiary company, all information as shall be reasonably necessary to determine system revenues and cost=_:. (5) Performance of Grantee in introducing new services and expanding the cable system's capability, as compared to other systems of similar size and complexity, and as evaluated by the system and services review specified in Section 5.8. (E) Tax benefits received by Grantee, its partners or shareholders, as the result of their investment in the systern. (7) Cash flow derived frorn system ser•v i c_es. The Grantor shall not consider any valuation based upon the franchise or the Grantee's go.%dwill and these items of value shall neither be arnortized as an expense nor shall a return be paid on there. (e) If the Grantor fails to render a written decision either accepting, rejecting, modifying or deferring Grantee's petition within one hundred eighty (180) days of the Grantee's petition pursuant to this Section the Grantee shall thereafter be entitled to put its proposed new rates into effect. 35 �Aw J (f) The Grantee's petition for a rate increase shall include, but not be limited to, the following financial reports, which shall reflect the operations of the systern: (1) Balance Sheet (c) Income Statement (3) Statement of Sources and Applications of Funds (4) Detailed Supporting Schedules of Expenses, Income, Assets, Depreciation and other items as may be required. (5) Staternent of Cvrrent and Projected Subscribers and Penetration. The Grantee's accounting records applicable to the system shall be available for inspection by the Grantor at all reasonable times. The Grantor shall have access to records of financial transactions for the purpose of verifying burden rates or other indirect costs prorated to the operation. The documents listed above shall include sufficient detail and/or- footnotes as may be necessary to provide the Grantor with the information needed to make ac.urate determinations as to the financial condition of the system. All financial statements shall be certified as accurate by a certified public accountant or an officer of Grantee. (g) Schedule -of -Rates. The Grantee shall maintain and file with the Grants, a complete schedule of 36 subscriber, rates including all fees and charges; for services not subject to regulation or approval by the Granter. (h) Disconnections. There =shall be no charge for disconnection from the system. However, if a subscriber has failed to pay properly due monthly fees or if a subscriber disconnects, the Grantee may require, it,, addition to full payment of any deliquent fees, a reasoriable fee for reconnection. (i) Ngo Considerat i�on_Eeycn_id Schedule. The Grantee shall receive no consideration whatsoever for, or in connection with its provision of service to its subscribers other than as set forth in this Section or as filed with and/or approved by the Grantor. (')) Submission_ of Rate_Increase_Reguests. Grantee shall not submit a reqUelst for rate increase earlier - than twelve (12) months after prior request. 5.7 Annual Review_ of Performance. At Grantors sole option, within ninety (90) days of the first anniversary of the effective date of each franchise, and each year thereafter, throughout the terra of the franchise, the Graritr_,r and Grantee shall meet publicly to review the performance, and quality of service of the cable communications sy=stem. The reports required in Section 9 regarding subscriber complai.rits, the records of perforrnarice tests and the opiricin survey report shall be utilized as the basis for, review. In addition, any subscriber may submit complaints during the review meetings, 7 either, orally or in writing, and these shall be condsidered. ( a ) Within thirty (30) days after the conclusion of the system perfon-mance review meetings, Grantor, shall issue findings with respect to the adequacy of system performance and quality of ser -vice. If inadequacies it -e found, Grantor shall direct Grantee to corr-ect the inadequacies within a r-easoriabie period of time. (b) Failure of Graritee, after- due notice, to correct the inadequacies shall be considered a material breach of the franchise, and Grantor may, at its sole discretion, exercise any remedy within the scope of this ordinance considered appropriate. 5.6 System antl_Ser-vice_Review. To pr-ovide for - technological, economic, and regulator -y changes in the state of the art of cable cornnurn i cat ions, to facilitate r-enewal procedures, to promote the maximum degree of flexibility in the cable system, and to achieve a continuing, iclvericed modern system, the Grantor and the Grar�tee shall comply with the following system and services review provisions: (a) At Grantor's sole option, the Grantor and Grantee shall hold a System and Ser -vire Review Session on c.r- about the third anniversary date of the 'Franchise agreement. Subsequent System Review Sessions shall be scheduled by the Grantor- each three (3) years 'thereafter-. (b) Sixty (00) days pr-ior, to the scheduled System and Services Review Session, Grantee shall submit a report to 38 Grantor based upon available trade publication information, indicating the following: (1) All cable systern services that are being provided on an operational basis, excluding tests and demonstrations, to c.i'bies in the United States comparable to the City of Los Altos Hills, that are not pr,�.vi.ded to the Grantor. (c) A plan for prevision of such services, or, Justification indicating why such services are not feasible for the franchise area. (c) Topics for discussion and review at the Systern and Services Review Session shall include but shall nat be limited toy services provided free or- discounted services, application of new technol, �gies, systern performance, subscriber complaints, user complaints, rights of privacy, amendments to the franchise, under•grourding processes, developments in the law, and regUlatory constraints. (d) Either the Grantor or- the Grantee may select additional topics for discussion at any Review Session. (e) Not later than sixty (Eh) days after the conclusion of each System and Services Review Session, Grantor shall issue findings, including specifically a listing of any cable services not then being provided to the Grantor that are considered technically and economically feasible. Granter may request Grantee to provide such services within a reasonable time, under reasonable rates and conditions. 5.9 Access channe l_Maria geriten t.. 39 V 4 (a) Intent. It is the intent c -f the Grantor to insure that access and community channels provided for in any franchise agreement, shall be managed in the best public interest, so that programming on such charnels will be free of censorship, open to all residents, and available for- all form=s c.f public expressions, community infcrt-rnation and debate of public_ issues. Pursuant to these objectives, the Grantor may delegate the responsibility for access channel management to a nonprofit entity which may include, but not be limited to, any of the following: (i) A nonprofit public corporation. (2) An access management commission car committee, appointed by Grantor, and representing a broad spectrum of the community. (3) An established nonprofit entity with special cablecasting capability, such as a lor_al. or regional community college. (b) Fur�ct ions. The entity designated to manage the access channels shall have the following functions: (1) Responsibility for program production for- and management of the Public Access Channel and all other channels as may in the franchise agreement be designated for cornnnanity-based progr•amrning. Cornrnunity channels may include Government and Educational Access channels, is designated in the franchise agreement. (2) To assure that the Public Acces<_; and Community charnels are made available to all residents of the 40 franchise area or, a nondiscriminatory, first-come first --served basis. (31) To assure that no censorship or Control over program rorter�t of the PLrblic Access and Community r_hannel(s) exist, except as necessary to conply with FCC prohibition of material that is obscer�e, or contains commercial advertising, or Conducts lottery. (4) To devise, establish, and administer all rules, regulations and procedures pertaining to the use and scheduling of the PUblic Access and Community channels. (:i) Public inspection of the log of producers, which shall be retained by the access management entity for a period of two (2) years. (E) Procedures by which indlVidusIs or groups who violate any rule may be prevented from further accesss to the channel. (7) Free Use of -auch reasonable amounts of channel time, cablecasting facilities, and techni.r_il support as are provided for in the agreement between the Access Channel Manager and the Grantee. (d) flccess_Chgnnel_Manager•_Reegrt s._t g_Grarit or. -rhe access management entity shall provide a report to the Grantor, at least annually, indicating achievements iri commiariity-based programming and cervi Ces. 41 �r SECTION -6 ------ GENIERALFINANCIAL AND 11VSORANCE PROVISIONS 6.1 Constrict i _n Band. (a) Within thirty (30) days after the granting of a franchise and prier, to the commencement of any construction work by the Grantee, the Grantee shall file with the Grantor- a construction bend in the amount sper_ified in the franchise agreement in favor of the Grantor, and any ether person who may claim damages as a result -,f the breach of any duty by the Grantee assured by such bond. (b) Such bond as contemplated herein shall be in the form approved by the Grantor and shall, among other, matters, carver the cost of removal of any properties installed by the Grantee in the event said Grantee shall defa�rlt in the performance of its franchise obligatiori. (c) In no event shall the auto_int of said borid be constructed to limit the liability of the Grantee for, damages. (d) Granter, it its !sole -option, may waive this requirement, permit consolidation of the construction bond with the performance bond and securi.ty fund specified, respectively in Section 6.c: and 6.3. 6.2 Performance Bend. (a) In addition to the construction bend set forth above, the Grantee shall., at least thirty (30) days prier to the commencement of operation -i, file with the Grantor a per•forrnanCe y. c �w d bond in the arnount specified in the franchise agreement in favor otf the Grantor and arty other person who may be entitled to damages as a result of arty occurance in the operation cr terrniriation of the Cable Comm_in i cat iotas System operated underthe franchise agreement, and including the payments required to be made to the Grantor hereunder. (b) Such bond as cariternp l at ed herein shall be in the form approved by the Grantor and shall among other ratters cover- the cost of removal of arty properties installed by the Grantee in the event said Grantee shall. defacilt in the performance of its franchise obligation„ (c) In no event shall the amount orf said bend be coristr!ied to limit the liability of the Grantee for clarnages. 6.3 S'ecur i t y_[uritl. (a) Within thirty (.30) days after the effective date otf the franchise, the Grantee shall. deposit into a dark accocirit, established by the Grantor and maintain on clepotsit through the term of this franchise, the si_un specified in the franchise agreement, as security for the faithful performance by it of all the protvisions of the franchise, and compliance with all orders, permits and directions of arty agency of the Grantor having jurisdiction over its acts or defaults under this ordinance, and the payment by the Grantee of arry claims, liens and taxes due the Grantor which arise by rcasa on -i of the construction, operation or rnairitenance cif the system. the security fund may be assessed by the Graritor• for 43 purposes including, but not limited to, the f�'l. lowi.ng: (1) Failur-e of Grantee to pay Grantor- suras due under the terms of the fi'anchise. (FJ) Reirlb-n-sement of costs borne by the Grantor• to correct fr•ar,chise violations not cor•r•ected by Grariteey after• due notice. (3) Monetary rernedies or, damages assessed against Grantee due to default or violation of fr•anc_hise r-equirements. (b) At Grantor's _pole option, Some por-tion of the security f,_n•,d may be provided in the acceptable form of an irrevocable letter• of credit, in lie,., of a cash deposit. (c) Within thirty (30) days after, notice to it that any arnount has beer, withdrawn by the Granton, frorn the Security fund pursuant to Subsection (a) of this Section, the Grantee shall deposit a Burn of money sufficient to restore such secs,-ity fund to the ov,iginal arm_,,.rnt. (d) If the Grantee fails, after ter, (10) days notice to pay to the Gr•ar,t r,r any franchise fee or• taxes due and unpaid; or•, fails to pay to the Grantor• within, such ter, (10) days, any darnages, costs or expenses which the Grantor- shall be compelled to pay by reas,in of any act or default of the G'-r•antee in connection with this fr-anr_hiseq or, fails, after• thi.r•ty (30) days notice of such failure by the Gr•ar,t�o- to comply with any pn,vi„ion -f the franchise which 'hhc_ Grantor- reasonably determines earl be rernedied by an expenditure of the =.;ec,.o•ity, the Granter may immediately withdraw the im.—tr,t thereof, with 44 �w 4 interest and any penal't ies, from the security fund. Upon such withdrawal, the Grantor shall notify the Grantee of the amount and date thereof. (e) The security furd deposited pursuant to this Section shall become the property of the Grantor in the event that the franchise is revoked for cause by reason of the default of the Grantee in accordance with the procedures of Section 4. 10 above. The Grantee, however, shall he entitled to the return of such security fund, or portion thereof, as remains on deposit no later than ninety (90) days after the expiration ofthe term of the franchise, provided that there is there ro outstanding default on the part of the Grantee. (f) The rights reserved tc the Grantor with respect to the security fund are in addition to all other rights of the Granter whetl'rer reserved by this co-ntr'act Or authorized by law, and no action, proceeding ar exercise of a right with respect to such security furid shill. affect any other right the Grantor may have. G.4 Inderan i f i cat ion. (a) The Grantee shall by acceptance of the franchise ,granted herein indemnify, defend and hold harmlLsi the Grantor, its officers, boards, communications, agents;, and emp7._.yees from arry and all claims, suits, judgments for- damages in any way arising oi_,t ,of or thrni.igh Or alleged to arise "A of or thrni.,gh: (1) The act of the Grantor in granting this 4 �W franchise; and (c:) The acts or ommissi,rns of Grantee, its servants, employees, or agents. (b) In the event any sLich claims shall arise, the Granter- shall tender the defer�se thereof to the Grantee provided, however, that the Grantor in its sole discretion stay participate in the defense of such claims at its expense. S.5 Insurance. (a) The Grantee shall maintain throughout the terra of the franchise insurance in am,i_rnts at least as follows: (i)W�_rker-'s_Cornperisat ion_Insi_o^ance. In such coverage as may be required by the worker's compensation insurance and safety laws of the State of CalifOnnia. (c) C_rrnCir_ehensiv_e_Gener__t)._Liability. Comprehensive general liability insurance, including, but not limited tu, coverage for b,c].ly injury and property damage shall be maintained at the sum(s) specified in the franchise agreement. (G) C_rnprehens i.v_e_R_it ornob i l e__L i a b i l i ty. Comprehensive autornbobile ).viability including, but not limited to, non-,-wnership and hired car coverage as well as owred vehicles with c,ver•age for bodily injury and property damage shall be maintained at the sum(s) specified in the franr_hise agreement. 4G (b) The Grantee shall furnish the Granter with copies of such ins,urarice policies and certificates of insLv-ance. 4G �w rd (c) Such insurance pol iciecs provided for herein shall name the Grant,,m, its of'F ic-ersr boards, commisssions, agerfts, and employees as additi:n-ial insured and shall contain the following endorsemen L': "It is hereby understood and agreed that this insurance policy may not be r_ancelled by the. =.surety or the intention n,t to renew be stated by the surety until thirty (30) days after receipt by the City by registered mail writter, notice of such Intention to cance:I cn'• not renew." (d) The minimum amounts set forth in the franchise agreement for' such insurance shall nuA be construed to limit the liability of the Grantee to the Grantor under- the franchise issued hereunder to the amount,: -,f sr.ich i.ns-_mance. SECTION_7_,___DESIGN_RND_CCNSTRUCTION PRDVISIGNS 7.1 Syst em_De_;ign. l"he Cable C.,mmuriicaticn-is System shall be constructed in accordance with the design requirements contained in the franchise agreement. 7.2 Geogr•aphical_Cg_verage. The Grantee c -;hall desi.gri and o--nstruct the Cable System in _.uch .x warn r- as to have the everitlusl capability to pass by everysingle --family dwelling unit, nn.iltple-family dwelli.rig unity school Arid public agency within the area of the franchise. Service shall be provided to 47 640 d subscriber's in accordance with the schedules and line exter�'iIon policies specified in the franchise agreement. Cable system construction and prevision of service shall he nondiscr-iminatory, and shall net delay err defer service t., arry e,,ticm of the franchise area on the yrec i_nds -'F c -Icor, -I preference. 7.3 Cablecasting_[aeil.itiec. The Grantee shall provide cablecas'ting facilities in accordance with the requirements cif the franchise agreement. 7.4 Systern_Constr__ict i.an_Schcd_ile. (a) The Grantee shall comply with the r-equirenrents of the system schedule contained in the franchise agreement.. (b) The Grantee shall prcrv:icle a detailecl c,rstriuctiori plan indicating progress schedule, area constriuvt:ion maps, test plan, and projected dates for offering service.. In addition, the Grantee shall .ipdate thi=., information c-., a monthly [basis, showing =.:'.pccificslly whether schedules are being ,net and the reasons for arry delay. 7.5 Remedies for_Delay_in_G]i_�str_�act i�_rr. The Grantor may at its sole option, apply arry .::r all orf the fallowing remedies in connectior: with delays it cyst, -n _ri��strirti.cn: (a) Berl iuctic.r in the d,I of the franehi=_se. .en a m_n^.t h -for ---month basis for each rnnnth cif delay exceeding six 110 (6) months. (b) Forfeiture of c:nstr-.lotion bonds and/or assessment of monetary damages up to the maximum limit specified in the fr-archise, agreement, levied against the security fi.ind for delays exceeding orie (1) year. (c) Terrninat i.or. of the frarrc'_hiae within One (1) year after award of the frarichi.se if the Grantee has failed Lo initiate system c,nstructiun. (d) Terrlllnatic�ri of the franchise for other delays exceeding (16) months. Ary remedies applied shall be in accordance with the procedures contained In Section 12. 7.G ProvibiOn__,f Set -vice. After service has been established by activating trunk cable far any area, the Grantee shall prc,vide service to arry requesting siulm,scriber• within that area within sixty (GO) clays frc,m the crate of request. 7..7 Undergrgunding_ef_Cable. The undergrounding cf cable is enc, -UT -aged. In arry event, cables shall be installed undergr-%urid at Grantee's cost where all existing utilities are already undergr.,,mc . previously installed aerial cable shall be underground or relocated it, concert with ether utilities, when such r:ether• utilities may r_..I'.V:art frcmr LA2ri,;r1 t- underground c,-nstruct i, n. 7.. f] New_Devel._�ment _Llndei_•gr _ending. In rases of new 49 V construction or property development where Mi.li.ties are to be placed mderground, Lyon request by the Grantee, the developer -'r property owner shill give Gbantee reasorjable notice of the= particular date on which open trenching will be available W- G^antee95 installation of conduit, pedestal=s sand/or vaults, and laterak; to be provided at Grantee's expense. Grantee shall also provide specifications as needed for- trenching. Costs of trenching and easements required to bring service to the devel-pmerit shall be borne by the developer or property owner; except that if Grantee fails to install its conduit, pedestals and/or vaults, and later -gals within five (5) working days of the date the trenches; are available, as designated in the notice given by the developer- .-h- IDc,-perty owner, then should the trenches be r.l. coned after the five (5) dory perimd, the crest of new trencnirig is to be dorne by Grantee. 7.9 Ur�tlei_-grni_u_itl atMul Y.iele=Dwell. i. rrg_Uni.ts. In cases of multiple dwelling units serviced by aerial utilities, Gran'tcce shall make every effort to minimize the number of individi.ral aerial drop cables giving preference to undergrounding of riultiple drop cables bet Weer, tlhc pole and the dwelling xnit. The burden of proof shall be Lyon the Grintee to demonstrate why undergrsainding of drop cables is trrhri rally m, econam tally unfeasible. 7.10 St reet_Ocr__upancY in Grantee shall utilize existing poles, conduit; 50 and ether facia.ities whenever possible, and shall net construct cr ir�.atall any new, different, or additional poles, rrn•id i.tits, nr• :ether- facilities whether sr,, p.tblic property or on privately -owned property until the written approval c -f the Grantor is obtained. However, '.0 location of any pcele or wire holding structure of the Grantee =shall be a vested intorn -.==.;t and such pr:+les or structures shall be removed or roodi fied by the Grantee at its awn expense whenever the Graritcr• deterrnirres that the p_tblic convenience would be enhariced thereby. (b) Grantee shall rj�tify the Grarit,ar at bast teri (10) days prior to the iritention c,f the Grantee to ccernrrierice arty construction ir, any streets. The Grantor shall co-operate with the Grantee in granting any permits required, providing or. such grant and vsubsequer,t by the Gra'r�tee shall nct uriduly inter,fer e wi.'t Ih the us;e of such streets and that proposed construction shallbe dorie ir, ace-,rdance with the pertinent pr•rwirai�.�ns of the ordinances of the Grantor. (r) All trar�smie:'�sion lines, equipment and struct-.,res =.:hall be s�, instal Led and located as to cause minimum interference with the right and reesonabl.e_ c�-.nver�ience of pr,. -,party owners and at all times, e;hall be kept and mairitairied in a safe, adegi-tate and suhsU.ritial condition, ,and in rde, and repair. 'Thu Grantee .hall, at all tunas., omplc,y r_.rdi.ne.ry stare and shall inatal.l and mai.'ntai.n :tri use commonly ,ac -c opted methods, and devices f --r• preventing fat leu^ee; and accidents which ,are likely to cause damage, injuries.;, it luisances to the Public. sui.table barricade-, flags, lights, flares or• -cher �r V devices shall he ,_mLei at such !times and places as are reasonably required for- the safety 'If all members of the public. Any poles or ,:ether• fixtures placed ire arry p'_ihl:ic way by the Grarrtee s:henll be placed jr, such a manner as n,A to irrterfers with the usual travel on such public way.. (d) Grantee shall, at its awn experse, and in a manner approved by the Grantor, restore to Granter standards and specificaticrs any damage or dist!rrh,.anc_e caMed to the public rights; of way as a result Of its operat urns or construction Or its behalf. (e) Whenever, jr, case -,f fire -,r other disaster, A becomes necessary in the judgement of the Grantor to remove any of the Grantee's facilities, no charge ;hall be rmsde by Me Grantee against: the Grant'!." fcm restorat :iom, and rr_•pa r. (f) Grantee shall have the authc,rity tc, trim trees on public property at its own expense as may be necessary to protect its wires ar,d facilities, subject to the supervision and direction of the Grantor. Trimming of trees on private property shall require written carr=sent of the property owner. CO The Grantee at its expense shall protect, suppco-t, temporarily di.Sronnert, relOCata, or renrnve any property -f Grantee when, ir, the op i' n•, of the the is re:,quz red by reason of traffic conditions, public safety, street vacation, freeway or street construction, r_har,ge o, establishment of street grade, insta.11atian of =sewers, drairsc:, waterpipes, pc,wer line, ssi.gnal line, tranaporrtaticrr, facil.i.Li.es, tracks, crr any other types of structure or {:public inrprovemorA, Sa including but not limited to rmvemen Y. of buildings, redevel,oprnerrtr -,,r- arry general program '.under- which the Grantor shall. crndcr•take to aw:::e •any esud; propwqW5 to be Knated beneath the surface of the gr',cu'.dl hiothing hereunder shall be decried a t1king of the property of Grantee ar'd Grantee ='shall be entitled On no surcharge by reason of anything hereunder. (h) Up,n fai.l.uro of Grantee to cornrnencer pursue, or cc,mpiete any work required by law car by the provisi.orr_: ':'f this orrdinance to, be dome in w,q stre_etr wihtin the tire prescribed and On the satisfactior' of the Grarhorr, the Grantor n_,.yr at i. ption, cause ouch w wk to be done and the Grantee s>nali pay to the Grantor the st thcrr'•ec,f in the itcmiZed arno"As reported by the Grant's to -Grantee within, thirty (3)) days after receipt of s'.¢-1-' itom zed r'epo'rt. (i) The Grantee shall make no paving clats or curb cuts unless absolutely necessary, and only after written permission has been jiver, by the Grantor. (j) Grantor reserves the right to r-eyrii.re c= uit for '_rderground cabling as determined ny the Superintendent of Streets. 7.'.i G'_r'ist r'_ct i.on_and--_e_hi_i=S31 __t ar'd ai_•d (a) C_n_i=._t r•_ict ion_Rt ar'dards_.. (1) C'_mplia�_'ce=_wl th_`__g F_t Y_�=des. All Construction practices shall be acce,rdanc,e with all applicable sections of the (]ccup.at l'::nal Gifety and Health net of 1970 and any arnendrnents thereto as wel). as all state and local codes 13 \r � where applicable. (J) Compliance_with_Clccti_•ical_C�-�d_s. rlLI installation .::,f electronic equiprnerit shall be of perrmarrent nature, durable and installed in accordance with the pr,,visions ..f the National Electric Code and Naticm',al Electrical safety C -,de as amended. (3) Ant.errnas and lowers, pot L-'nna sr-�pportirrg strr.u_t,ares (towers) shallbe de=signed for the proper loading a speci'Fied in h37.r ckr-rr,ic_- Irdustry R.S. ,_._�'--R =epeci ficat ions. (4) C,-Imgl iar'�cs_with_Av_iat ir_n_Reg,_iii_&meT,ts. Rnterrria _upperti.r,y s'truc'ture= -s (towers) shall be painted, lighted, erected and maintained in accordance, with all applicable ruler, and regr_ilati-,ns -,f the Federal nviati-.n pdmiristratian ar,d all other applicable skate or aoc_al codes and regulations. (S) Conetrrurtior, St:aridards ar,d Reg_Lirerlerts. R11 of the Grantee' plant and equiprner,t, including bort rot limited to the ar,tenn,, site, heacl-end and d str•ibr-,t i -n system t?rwer•5, h i!ae c .rrr',ectior,, st'ruct rra=s, poles, wire, cable, c -,axial cable, fixtures and app,urteriances shall be irrcatalled, located, erected, c,-nstruted, rec-,rrstrr_tcted, replaced, romc,ved, repnii,ed, maintained arrd operated ir. accr.,rdance with g�:,„d er,ginecr ng practices, performed by experience rnair,terrar,cc and ccrc tr-uct i.c-n per s-.rare=a . as riot 1 - coda ger cr i torfero with the Grant, -,r may diem prc,per t.,., make, or to ir�terfer•e it any manner with 'the '54 (W W4 rights ,M any pr,-perty owner, ,_r to unnecessarily hinder ra• obstruct pedestrian or veh ic,_r 1 :,r traffic. ( G ) G_ifet yyN_ii_.;ar,cex_Reg_iirerner',t The Grantee shall at all times employ ord awry care and shall inetall. and maintain in use cornmcnl.y accepted methods and devices preventing failcre:' rmd accrdent•s which are lHimly to cause damage, in_ywy or nui.sar�e, to the public. (b) Technical Standards. The Cable Commurii.cations System shall sheet all t'echriical and performance standards contained in the franchise agreement. (r) T__t ar,tl_Cornp l.iance F'r gcedpare. "rhe Girantee shall submit, within twelve (12) month,:; after the effective slate ,,f the franehiee agreement, a drAvilml _est plan demrMang the methods and schedules for testing the Cable C r;,mmuilcations System an an ongoing basis to deterrni.n(e compliance with the pr•ovi"'_—'ns of the franchise= agreement. The tests shall be witnessed by repr•e_sentatives of the G'.ranbs4 and written test reports eshal.l be submitted to the War,tor. If more than one U.) of the Iar_at wais tested fail to meet the performance standards, the Grantee shall be requwed to '.riicatc whst corrective nma"ra.::: have been taker, and the Est i-. to st •.--hall be repeated f r the location- A sEcxr,d failure may •u=;ult, at the r. option, in remedies in accordance with the previsions :;f the frjanchise agreement. (d) _Qegial_tes-t ,. At any time after r_ornmer'icmmerit of service to s�-rbesr"ribers the Gr"A,r may require addi'ti.onal tests, fun or partial repeat teats, different best amend,"mmn o, 55 1�4r J tests i. rnvr.,'1vi.ng a specific >'.rbscrihc, " a term nal.. Req ic=stm Do— rh Gadd i. n -,al tests will he made on the ba Ps of complaints recieved ar other evidence i.nd i. c it A. r,g cr. ,ars'e's,, l v ed "Or�tr•:wer•sry or significant noncompliance, and such testes shall am l.i.rn i.ted to the partir.ular matter in mor,'tr•,�versy. The Grantor shall endeavor to =so arrange its rVqWsts for such special tests „_: am to minimize harcbahip or ir,c, rc,ver',ience to Grantee c^ to the subscriber. 7.12 Reeawide ar,t ercrn^r,cct i�:;•r (a) Irrt ;rcrorn_,ect i_r,_Regia i'_ecJ. The Grantee shall intercrorrnect public usage rzhnnnulx; :.�i the c.ubscr ber• and insti.t,atic+nal. networks ,,.,f the Cable Communications System with any or all other cable systew6 ir, adjacent areas, upon the directive of the Grantor. I nter•corn-,ewth mr of systems shall permit interactive trear,sm scion and reception of program material, and May be dcme by direct cable ten -,nett iory r11lCrowaveo link, satellite or other appropriate method. (b) Ir,t erc�_r,r,ecl: �_n_['r__ed_u_e. IJpnri receiving the dir•cctive of the Grant , to intarcinra7t, the Gr a'tce <ih,a1l. immediately initiate negotiat ins with the ether afrccted system or syoterns. The cost shall he borne by both Grantee•a, in the preps-r-ti,,n if number of channels, received to total nuriber o: channel. trar,aniitted and received, !hider the .ar;c;wnption that bc.efi.'ts aecr--ue pr,mari.ly thrr,!igh receipt of additi.or,al. charrc'ak s. In the case of i egicm,al or state –widen i. rrt W.rcorn-,ect iory the Sr 61r 4 5arnc I:rrinci plc shall. apply. (c:) B lief.. The Grantee rn,ry be granted reason,- ,able extensions of time to irrt erconnec;t ar the Grarrtcn^ nray rre:,cind its +rder- to ir�terc)wwct upon pw"ticn by the Grantee to the Grantor. The Granb.:rr may gram said requemt if it finds that the Grantee has negotiated in good faith and has failed Un r:,btain an approvalfrom the system or systems ofthee poposed irtcrczwc_:..Fiorq o, that Me col OF tha i rtorcc,nnertion wo!,ld cause an wawm nnabl.e or !u -rr:c 2intable irrc::rev e Jr, sib •cri bcr rat as to) G_�_ger�at i_r�_Regui. r•ed. The Grantee s,halI c perate with any ruin-C=r-cf i.'t: int eon- rinec l; i.rr. cerporat or,, regl0i"al nterronnecti.,-r, ;-:utl-lority or• city, Coltnty, state and fedel-al regulatory agencyb which way be hen••eafter- established f_, the p, p:nse of reyKatingr fi.rrarieirig, ci therwi,e providing for the interconnection e'F raj)l.e sy Oerma beyond the be:,y,,7arles of the franchise tcrri.l:ory. (e) Snit: i.al_"tech r�ical Reg�airement _',_t __f-1ss_ire i__�t �ar•�_Int ercorrnect _ignr,_Cabab l A ty. (1) All Cable cornSystem receiving franchises On operate within the territory .:.h all !r e the =_',arae frequency al.loczt i n'.: for c- �rnnionl.y pr-�vided te., vi ai<r WiglalS SO far as is OWLTI Wallly and ec comically feasible. 57 �Wo SECTION -B ------ SERVICE -PROVISIONS 8.1 Serv_ices_to be_Prov_ided. The Grantee shall provider as a minimum, the services listed in the franchise agreement. Services shall not be reduced without prior approval of Grantor. B.d Easic_Subscriber,_Televisicn_Servlce_(BSTS). The "Basic Subscriber Television Service" shall be provided to all subscribers at the established BSTS monthly subscription rates. 8.3 Basic_Subscriber_Radio_Serv_ice_(BSRS). The "Basic Subscriber Radio Service" shall be provided to all subscribers at the established BSRS monthly subscription rates. 8.4 Institutional_Ser_vice_(IS). If specified in the franchise agreement, the "Institutional Service" shall include the provision of transmission and/or reception services to institutional users, on a leased channel basis at established IS rates. Services may include the distribution of video or non -video signals. 8.5 Additional -Subscriber -Services. "Additional Subscriber Services", not included in the BSTS and BS'RS services Specified above, may be provided, either within the basic subscription rates, or on a premium basis, subject to applicable FCC regulations. GE err � 8.6 Local-Origination_Channel(s). If specified in the franchise agreement, the Grantee shall operate the cablecasting studios on a high-quality, professional basis for the purpose of providing cablecast programming responsive to local needs and interests. The emphasis for the Local Origination Chanriel(s) shall be on providing programming that is unavailable to viewers on broadcast television channels. 8.7 Gov-ernment_Access_Channel(s). The Grantee shall provide the number of channels specified in the franchise agreement, including all necessary interface equipment and cabling to permit operation, for the use of the Grantor at no charge to the Grantor. The Grantee shall make every effort to provide advice and technical expertise to aid in the utilization of these channels. 8.8 Educational Access Channel(s). The Grantee shall provide the number of channels specified in the franchise agreement including all necessary interface equipment and cabling to permit operation, for the use of the local educational institutions at no charge. The Grantee shall make every effort to provide advice and technical expertise to aid in the utilization of these channels. 8.9 Universal -Connection. The Grantor may require that all dwelling units within the franchise area shall be connected physically to the cable system by the Grantee by means of drop cables terminating at each dwelling unit, whether or not the dwelling unit's occupants desire to subscribe to 59 1W R cable service. The cost and charges shall be determined by the Grantor at the time such connection is required. Grantee shall be entitled to recover the incremental cost of providing a universal connection, without penalty to existing subscribers and services. 60 `r SECTION_9OPERATION_AND_MAINTENANCE M 9.1 Opgn_Eooks_and_Records. The Grantor shall have the right to inspect at any time during normal business hours, all books, records, maps, plans, financial statements, service complaint logs, performance test results and other like materials of the Grantee which relate to the operation of the franchise and are maintained at the office within the franchise territory. If any of such books or records are not kept in the local office, or upon reasonable request made available in the Grantor, and if the Grantor shall determine that an examination of such records is necessary ar• appropriate to the performance of arty of Grantor's duties, then all travel and maintenance expense necessarily incurred in making such examination shall be paid by Grantee. 9.2 Records_Reguired. (a) In any event the Grantee shall at all times maintain: (1) R record of all complaints received and interruptions or degradation of service experienced for the preceding three (3) years. (e) R full and complete set of plans, records and "as -built" maps showing the exact location of all Cable Communi cations System equipment installed or in use in the franchise territory, exclusive of subscriber service drops. 61 9.3 Maintenance_and_Comglaints. (a) If specified in the franchise agreement, the Grantee shall maintain an office in the franchise territory which shall be open during all usual business hours, have publicly listed toll-free telephone, and be so operated to receive subscriber complaints and requests for repairs or adjustments on a twenty-four (24) hour a day basis. A written log shall be maintained listing all complaints and their disposition. (b) The Grantee shall render efficient service, make repairs promptly, and interrupt service only for good cause and for the shortest time possible. Such interruptions, insofar as possible, shall be preceded by notice and shall occur during period of minimum use of the system. A written log shall be maintained for• all service interruptions. (c) The Grantee shall maintain a repair force of technicians capable of responding to subscr^iber• complaints or requests for service within twenty-four (24) hours after receipt of the complaint or request. No charge shall be made to the subscriber for this service. (d) The Grantee shall furnish each subscriber at the time service is installed, written instructions that clearly set forth procedures, furnish information concerning the procedures for making inquiries or complaints, including the name, address and local telephone number of the employee or employees ar agent to whom such inquiries or complaints are to 62 be addressed, and furnish information concerning the Grantor office responsible for administration of the franchise with the address and telephone number of the office. 9.4 Rights_of-Individuals. (a) Grantee shall not deny service, deny access, or otherwise discriminate against subscribers, channel users, or general citizens on the basis of race, color, religion, national origin, age or sex. Grantee shall comply at all times with all other applicable federal, state and local laws and regulations, and all executive and administrative orders relating to non-discrimination which are hereby incorporated and made part of this ordinance by reference. (b) Grantee shall strictly adhere to the equal employment opportunity requirements of the FCC, state and local regulations, and as amended from time to time. (c) No signals of a Class IV cable communications channel shall be transmitted from a subscriber terminal for purposes of monitoring individual viewing patterns or practices without the express written permission of the subscriber. The request for such permission shall be contained in a separate document with a prominent statement that the subscriber is authorizing the permission in full knowledge of its provision. Such written permission shall be for a limited period of time not to exceed one (1) year, which shall be renewable at the option of the subscriber. No penalty shall be invoked for a subscriber's failure to provide or renew such an authorization. 63 it 4 The authorization shall be revokable at any time by the subscriber without penalty of any kind whatsoever. Such authorization is required for each type or classification of Class IV cable television activity planned; provided however, that the Grantee shall be entitled to conduct systemwide or individually addressed "sweeps" for the purpose of verifying systemintegrity, controlling return -path transmission, or billing for pay services. (d) Except for billing and subscription purposes, the Grantee, or any of its agents or employees, shall not, without the specific written authorization of the subscriber involved, sell, or otherwise make available to any party: (1) Lists of the names and addresses of such subscribers, or (2) Any list which identifies the viewing habits of individual subscribers. (e) Fairness_ of Accessibility. The entire system of the Grantee shall be operated in a manner consistent with the principle of fairness and equal accessibility of its facilities, equipment, channels, studios and other entities having a legitimate use for the network; and no one shall be arbitrarily excluded from its use; allocation of use of said facilities shall be made according to the rules or decisions of the Grantee and any regulatory agencies effecting the same. 64 N 4 9.5 Continuity_gf_Serv_ice_Mandatory (a) It shall be the right of all subscribers to continue receiving service insofar as their financial and other obligations to the Grantee are honored. In the event that the Grantee elects to overbuild, rebuild, modify, or sell the system, or the Grantor gives notice of intent to terminate or fails to renew this franchise, the Grantee shall act so as to ensure that all subscribers receive continuous, uninterrupted service regardless of the circumstances. In the event of a change of franchises, or in the event a new operator acquires the system, the Grantee shall cooperate with the Grantor, new franchises or operator in maintaining continuity of services to all subscribers. During such period, Grantee shall be entitled to the revenues for, any period during which it operates the system, and shall be entitled to reasonable costs for its services when it no longer operates the system. (b) In the event Grantee fails to operate the system for seven (7) consecutive days without prior approval of the Grantor or without just cause, the Grantor may, at its option, operate the system or• designate an operator until such time as Grantee restores service under conditions acceptable to the Grantor or a permanent operator is selected. If the Grantor is required to fulfill this obligation for the Grantee, the Grantee shall reimburse the Grantor for all reasonable costs or damages in excess of revenues from the system received by the Grantor that are the result of the Grantee's failure to perform. 65 9.6 Grantee_ Rules_and_Reg ulatiorjs. The Grantee shall have the authority to pornulgate such rules, regulations, terms and conditions governing the conduct of its business as shall be reasonably necessary to enable the Grantee to exercise its rights and perforin its obligations under this franchise, and to assure an uninterrupted service to each and all of its customers. provided, however, that such rules, regulations, terms and conditions shall not be in conflict with the provisions hereof or applicable state and federal laws, rules and regulations. 9.7 Tenant_Rights. Grantee shall be required to provide service to tenants with all services offered to other dwelling units within the franchise area, so long as the owner, of the facility consents in writing, if requested by Grantee, to the following: (a) To Grantee's providing of the service to units of the facility; (b) To reasonable conditions and times for installation, maintenance, and inspection of the system on the facility premises; (c) To reasonable conditions promulgated by Grantee to protect Grantee's equipment and to encourage widespread use of the system; and (d) To not discriminate in rental charges, or otherwise, between tenants who receive cable service and those who do not. GG SECTION 10. ..... RIGHTS_RESERVED_TO_THE_GRANTOR 10.1 Right_to_Purchase_the_System. The Grantor may in any lawful manner and upon the payment of a fait, valuation lawfully ascertain, purchase, condemn, acquire, take over and hold the property and plant of the Grantee in whole or in part; if such purchase or taking over be upon revocation of the franchise or at the expiration of the term of the franchise such valuation shall not include any sum for the value of the franchise or grant under which such plant and property is being operated. 10.2 Right_of_Insgection_of_ Records. There shall be kept in the Grantor's office a separate record for the franchise, which record shall show the things hereafter set forth. The Grantee shall provide such information in such form as may be required by the Grantor for said records. (a) The true and entire cost of construction equipment, of maintenance and of the administration and operation thereof; the amount of stock issued, if any; the amount of cash paid in, the number of par value of shares, the amount and character of indebtedness, if any; the rate of taxes, the dividends declared; the character and amount of all fixed charges; the allowance, if any, for interest, for wear and tear or depreciation; all amounts and sources of income. 67 (b) The amount collected annually from the Grantor treasury and the character and extent of the service rendered therefor to the Grantor. (c) The amount collected annually from other users of service and the character and extent of the service rendered therfor to them. The books of records kept by the Grantor shall be open to public examination at any time during the business hours of the Grantor's office. The information, in addition to any further• data which may be required by the Grantor, shall be furnished by the Grantee to the Grantor upon request, and at the Grantee's own cost and expense. The Grantor shall have the right to inspect all books, records, maps, plans, income tax returns, financial statements, and other like material of the Grantee at any time during normal business hours. 10.3 Right_of_lnseection of Construction. The Grantor shall have the right to inspect all construction or installation work performed subject to the provisions of the franchise and to make such tests as it shall find necessary to ensure compliance with the terms of this franchise and other• pertinent provisions of law. 10.4 Right_ of Intervention. The Grantor shall have the right of intervention in any suit or proceeding to which the Grantee is party, and the Grantee shall riot oppose such intervention by the Grantor. 66 M Right_to_Reguire_Removal _of _Property. At the expiration of the term for which the franchise is granted, or upon its revocation or expiration, as provided for herein, the Grantor shall have the right to require the Grantee to remove, at its own expense, all portions of the Cable Communications System from all streets and public ways within the franchise area. 69 SECTION .1,l�----- KlGHTS~RLSLKVED~TO.THE_GRANTEE 11.1 RiQht-of~Grantee. In any material dispute' the Grantee may pursue such other remedies as are available, including the bringing of action in any court of competent Jurisdiction. 70 SECTION 12. FRANCHISE_VIOLATIONS Id.1 Remedies_ for Franchise_ Violations. If the Grantee fails to perform any obligation under the franchise, or fails to do so in a timely manner, the Grantor may at its option, and in its sole discretion; (a) Assess against the Grantee monetary damages up to the limits established in the franchise agreement for material franchise violations, which the Grantee hereby agrees to pay, said assessment to be levied against the security fund, hereinabove provided, and collected by Grantor immediately upon said assessment. Grantor and Grantee agree that the amount of such assessment shall be deemed, without proof, to represent liquidation of damages actually sustained by Grantor by reason of Grantee's failure to perform. Such assessment shall not constitute a waiver by the Grantor of any other right or remedy it may have under the franchise or under applicable law, including without limitation, its right to recover from Grantee such additional damages, losses, costs and expenses, including actual attorney fees, as may have been suffered or incurred by Grantor by reason of or arising out of such breach of the franchise. This provision for assessment of damages is intended by the parties to be seperate and apart from Grantor's right to enforce the provisions of the construction and performance bonds provided for in Section 6, and is intended to provide compensation to Grantor for actual damages. `v 4 (b) For violations considered by Grantor to have materially degraded the quality of service, order and direct Grantee to issue rebates or reduce its rates and/or charges to subscribers, in an amount solely determined by Grantor to provide monetary relief substantially equal to the reduced quality of service resulting from Grantee's failure to perform. (c) Require Grantee to cure all defaults and breaches of its obligations hereunder before Grantee is entitled to increase any rate or charge to subscribers hereunder. (d) Terminate the franchise, for any of the causes stated in Section 4., above. (e) No remedy shall be imposed by Grantor against Grantee for any violation of this franchise without Grantee being afforded due process of law. Grantor may, in its sole judgement and discretion, impose any or all of the above enumerated measures against Grantee, which shall be in addition to any and all other legal or equitable remedies it has under this franchise or under any applicable law. 12.2 Procedure_ for_Remedying_Franchise Violations. In the event that the Grantor determines that the Grantee has violated any provision of the franchise, any rule or regulation promulgated pursuant hereto or any applicable federal, state, or local law, the Grantor may make a written demand on the Grantee that it remedy such violation. If the violation, breach, 72 hW R failure, refusal, or neglect is not remedied to the satisfaction of the Grantor• within thirty (30) days following such demand, the Grantor shall determine whether or not such violation, breach, failure, refusal, or neglect by the Grantee was excusable or inexcusable, in accordance with the following procedures: (a) A public hearing shall be held and the Grantee shall be provided with an opportunity to be heard upon thirty (30) days written notice to the Grantee of the time and place of the hearing provided and the allegations of franchise violations. (b) If, after notice is given and, at the Grantee's option, a full public proceeding is held, the Grantor determines that such violation, breach, failure, refusal, or neglect by the Grantee was excusable, the Grantor shall direct the Grantee to correct or remedy the same within such additional time, in such manner and upon such terms and conditions as the Grantor may direct. 73 I%r GECTION_13._____ REPORTG P 13.1 Annual_Reeorts. At the request of Grantor, within sixty (60) days after the close of Grantees fiscal year the Grantee shall submit a written annual report, in an form approved by the Grantor, including, but not limited to, the following information: (a) R summary of the previous year's (or, in the case of the initial report year, the initial year's) activities in development of the cable system, including, but not limited to, services begun or discontinued during the reporting year, and the number of subscribers for each class of service; (b) A financial statement, audited by, and independent Certified Public Accountant, or certified by an officer of the Grantee, including a statement of income, revenues, operating expenses, value of plant, annual capital expenditures, depreciation with an attached depreciation schedule, interest paid, taxes paid, balance sheets, and a statement of sources and application of funds; (c) A current statement of costs of construction by component categories; (d) A projected income statement and statement of projected construction for the next two (2) years; (e) A list of Grantee's officers, members of its board of directors, and other principals of Grantee; (f) A list of stockholders or other equity investors holding give percent (SX) or more of the voting interest in the Grantee; and 74 (g) To the extent that money, other than profits, is paid to a parent, subsidiar•y, or other person affiliated with the Grantee, the amounts of such payments. 13.2 plant_Surv_ey_Regort. At the request of the Grantor, Grantee shall submit to the Grantor an annual plant survey report which shall be complete survey of the Grantee's plant and a full report thereon. Said report shall include, but not be limited to, a description and "as -built" maps of the portions of the franchise area that have been cabled and have all services available, and appropriate engineering evaluation including suitable electronic measurements conducted in sufficient detail to enable the Grantor to ascertain that the service requirements and technical standards of the FCC and/or the franchise are achieved and maintained. At Grantor's request, but no more than once per three (3) years, the Grantee and the Grantor shall agree upon the appointment of a qualified independent engineer to evaluate and verify the technical performance of the Cable System. The cost of such evaluation shall be borne equally by the Grantee and the Grantor. 13.3 Coeies_of_Federal ._and _State_Rep2rts. The Grantee shall submit to the Grantor copies of all pleadings, applications, reports, communications and documents of any kind,submitted by the Grantee to, as well as copies of all decisions, correspondence and actions by, any federal, state and local courts, regulatory agencies and other government bodies 75 6r relating to its cable television operations within the franchise area. Grantee shall submit such documents to the Grantor simultaneously with their submission to such courts, agencies and bodies; and within five (5) days after their receipt from such courts, agencies and bodies. The Grantee hereby waives any right to claim corifidential, privileged or proprietary rights to such documents unless such confidential rights are confidential by law or by the practices of Federal or State agencies. However, proprietary data exempt from public disclosure shall be retained in confidence by the Grantor and its authorized agents and shall not be made available for public inspection. 13.4 public_Reggrts. A copy of each of Grantee's annual and other periodic public reports and those of its parent, subsidiary and affiliated corporations and other entities, as the Grantor requests and is reasonably appropriate, shall be submitted to the Grantor within five (5) days of its issuance. 13.5 Complaint_File_and_Regorts. An accurate and comprehensive file shall be kept by the Grantee of any and all complaints regarding the cable system. A procedure shall be established by the Grantee by the time of installation of the cable system to remedy complaints quickly and reasonable to the satisfaction of the Grantor. Complete records of Grantee' sact ions in response to all complaints shall be kept. These files and records shall remain open to the public during normal business hours. 76 it *40 (b) The results of an annual opinion postcard survey report which identifies satisfaction of dissatisfaction among subscribers with cable communications services offered by the Grantee shall be submitted to the Grantor no later than two ("c') months after the end of Grantee's fiscal year. The surveys required to make said report shall be in a format approved by the Grantor and may be in a form that cars be transmitted to subscribers with one (1) or more bills for service. 13.6 Miscellaneous_Reports. Grantee shall submit to the Grantor such other information or reports in such forms and at such times as the Grantor may reasonably request or require. 13.7 Inspection_ of Facilities. The Grantee shall allow the Grantor to make inspections of any of the Grantee's facilities and equipment at any time upon reasonable notices or, in case of emergency, upon demand without prior notices to allow Grantee to verify the accuracy of any submitted report. 77 (a) P summary of complaints, identifying the number and nature of complaints and their dispositions in a form approved by the Grantors shall be completed for each month and submitted to the Grantor by the tenth day of the succeeding month. (b) The results of an annual opinion postcard survey report which identifies satisfaction of dissatisfaction among subscribers with cable communications services offered by the Grantee shall be submitted to the Grantor no later than two ("c') months after the end of Grantee's fiscal year. The surveys required to make said report shall be in a format approved by the Grantor and may be in a form that cars be transmitted to subscribers with one (1) or more bills for service. 13.6 Miscellaneous_Reports. Grantee shall submit to the Grantor such other information or reports in such forms and at such times as the Grantor may reasonably request or require. 13.7 Inspection_ of Facilities. The Grantee shall allow the Grantor to make inspections of any of the Grantee's facilities and equipment at any time upon reasonable notices or, in case of emergency, upon demand without prior notices to allow Grantee to verify the accuracy of any submitted report. 77 `r *0 13.8 Failure_to_Reeort. The refusal, failure, or reglect of the Grantee to file any of the reports required, or such other reports as the Grantor reasonably may request, shall be deemed a material breach of the franchise, and shall subject the Grantee to all remedies, legal or equitable, which are available to the Grantor under the franchise or otherwise. 13.9 False_ Statements. Any materially false or misleading statement or representation made knowingly by the Grantee in any report required under the franchise shall be deemed a material breach of the franchise and shall subject the Grantee to all remedies, legal or equitable, which are available to the Grantor under the franchise or otherwise. 13.10 Cost_of_Reeorts. All reports and records required under this or any other Section shall be furnished at the sole expense of the Grantee. 78 `r SECTION_14______MISCELLANEOUS_,PROVISIONS 11 14.1 Compliance_ with State_ and Federal_ Laws. Notwithstanding any other provisions of this franchise to the contrary, the Grantee shall at all times comply with all laws and regulations of the state and federal government or any administrative agencies therof. provided, however, if any such state or federal law or regulation shall require the Grantee to perform any service, or shall permit the Grantee to perform any service, or shall prohibit the Grantee from performing any service, in conflict with the terms of this franchise or of any law or regulation of the Grantor, then as soon as possible following knowledge thereof, the Grantee shall notify the Grantor of the point of conflict believed to exist between such regulation or law and the laws or regulations of the Grantor or this franchise. 14.2 Separability_Nor�_Material_Prov_isions. If any provision of this ordinance or any related agreements is held by any court or by any federal, state, or local agency of competent jurisdiction to be invalid as conflicting with any federal, state, or local law, rule or regulation now or hereafter in effect, or is held by such court or agency to be modified in any way in order to conform to the requirements of any such law, rule or regulation, and if said provision is considered 79 nonmaterial by the Granton, said provision shall be considered a separate, distinct and independent part of this ordinance, and such holding shall not affect the validity and enforceability of all other provisions hereof. In the event that such law, rule or regulation is subsequently repealed, rescinded, amended or otherwise changed, so that the provision hereof or thereof which had been held invalid or modified is no longer in conflict with the law, rules or regulations then in effect, said provision shall thereupon return to full force and effect and shall thereafter be binding on the parties hereto, provided that the Grantor shall give the Grantee thirty (30) days written notice of such change before requiring compliance with said provision. 14.3 Separability=Material_Pro_visions. If any material section of this ordinance, as determined by the Grantor, is held to be invalid or preempted by federal, state or county regulations or laws, the Grantor shall negotiate with Grantee appropriate modifications to the franchise to provide reasonable relief from such invalidity or preemption, including the payment of liquidated damages. If the parties are unable to reach agreement on such modifications, then the dispute shall be submitted to a mutually agreeable arbitrator, in accordance with state law, who shall determine what modifications and/or liquidated damages are appropriate. The arbitrator's decisior, shall be binding on the parties, provided, that no decision of the arbitrator shall require the Grantor or Grantee to be in violation of any federal or state law or regulation. 80 14.4 Notices. Grantee shall maintain throughout the term of the franchise, art address for service of notices by mail. Grantee shall also maintain within the franchise area, a local office as defined in the franchise agreement and a local telephone number for the conduct of matters related to this franchise during normal business hours. 14.5 Caeticns. The captions to sections throughout this ordinance are intended solely to facilitate reading and reference. Such captions shall not affect the meaning or interpretation of this ordinance. 14.6 No_Recourse_Rgainst_the_Grantor. The Grantee shall have no recourse whatsoever against the Grantor or its officials, boards, commissions, agents, or employees for any loss, costs, expense, or damage arising out of any provision or requirements of the franchise or because of the enforcement of the franchise. 14.7 Nenenforcefnent_by_the_Grantor. The Grantee shall riot be relieved ofits obligation to comply with any of the provisions of this ordinance by reason of any failure of the Grantor to enforce prompt compliance. 81 �Ir N 14.8 Theft_of_Serv_ices_and_Tampering (a) No person, whether or, not a Subscriber to the cable system may intentionally or knowingly damage or cause to be damaged any wire, cable, conduit, equipment or apparatus of Grantee, or commit any act with intent to cause such damage, or to tap, tamper with or otherwise connect any wire or device to a wire, cable, conduit, equipment and apparatus, or appurtenances of Grantee with the intent to obtain a signal or impulse from the Cable Communications System without authorization from or compensation to the Grantee, or to obtain cable television or other communications service with intent to cheat or defraud Grantee of any lawful charge to which it is entitled. (b) Any person convicted of violating any provision of this Section is subject to a fine of not more than Five Hundred Dollars ($500.00) for each offense. Each day's violation of this Section shall be considered a separate offense. 82 SECTION i_______FRANCHISE_APGLICATICNS 15.1 Franchise__Apglications. Applicants for a franchise Shall submit to the Grantor written applications utilizing the standardized format provided by the Grantor, at the time and place designated by the Grantor, for accepting applications, and including the designated application fee. 1"..2 For either a new franchise award or a franchise renewal, costs to be borne by Grantee shall include, but shall not be limited to, all costs of publications of notices prior to any public meeting provided for pursuant to a franchise, development and publication of relevant ordinances and franchise agreement, fees, and any cost not covered by the application fees, incurred by the Grantor in its study, preparation of proposal solicitation documents, evaluation of all applications, including, but riot limited to consultant and attorney fees and Grantor staff time. 63 SECTION 16, EFFECTIVE DATE. POSTING. This Ordinance shall be in full force and effect thirty (30) days from and after its adoption, and shall be posted within the Town of Los Altos Hills in three (3) public places. The within Ordinance was introduced at a regular meeting of the City Council of the Town of Los Altos Hills held this 15th day of June , 1988, and was thereafter passed and enacted at a regular meeting of the City Council of the Town of Los Altos Hills this 21st day of June 1988, by the following roll call vote: AYES. Councilmember. NOES. Councilmember ABSENT. Councilmember. ABSTAIN. Councilmember: ATTEST. CITY CL K Mayor Tryon and Councilmembers Casey and Johnson CouncilnE bens Siegel and van Taelen R=- -- MAYOR