Loading...
HomeMy WebLinkAbout324rr J ORDINANCE NO. 324 AN ORDINANCE OF THE TOWN OF LOS ALTOS HILLS, CALIFORNIA, GRANTING TO SUN COUNTRY CABLE, INC., A NON-EXCLUSIVE FRANCHISE FOR THE INSTALLATION, CONSTRUCTION, OPERATION, AND MAINTENANCE OF ACABLE TELEVISION SYSUN EWLOS ALTOS HILLS THE CITY COUNCIL OF THE TOWN OF LOS ALTOS HILLS DOES ORDAIN: Section 1 Sh9x11itly, This Ordinance shall be known and may be cited as the "LOS ALTOS HILLS CABLE TELEVISION FRANCHISE ORDINANCE" with SUN COUNTRY CABLE, INC. Section 2 Gr La_FMchiM This Ordinance is enacted pursuant to the authority provided in, and all the provisions, terms, and conditions of Ordinance No. 323 , titled "LOS ALTOS BILLS CABLE TELEVISION FRANCHISE ORDINANCE," copies of which are on fhia in the office of the City Clerk. The franchise herein granted shall include the provisions of said Ordinance, all of which are incorporated herein by referenoe and made a part hereof. The franchise requested from the TOWN by SUN COUNTRY CABLE, INC., to install, construct, reconstruct, operate, and maintain a cable communications system is hereby granted as herein provided. Section SUN COUNTRY CABLE, INC., hereinafter referred to as Grantee, is hereby granted a non-exclusive franchise for a period of fifteen years from the date of acceptance of this franchise on the terms and conditions hereinafter set forth. The franchise herein granted shall be subject to all of the terms and conditions of this Ordinance and other documents comprising the franchise as set forth in Section 2 herein above, together with all of the terms and conditions contained in that certain document entitled "AN AGREEMENT GRANTING A NON-EXCLUSIVE FRANCHISE TO SUN COUNTRY CABLE, INC. TO OPERATE A CABLE TELEVISION SYSTEM IN THE CITY OF LOS ALTOS HILLS AND SETTING FORTH CONDITIONS ACCOMPANYING THE GRANTING OF THE FRANCHISE" and including Exhibits "A" to "F" attached to the Agreement (herein called the "Agreement") and a copy of which marked Exhibit "I" is attached hereto and incorporated herein by reference and made a part hereof. In the event of any conflict between the provisions of this Ordinance and documents comprising the franchise as set forth is Section 2, the provisions of this Ordinance will prevail. $fiction 4. Effgctive Date: Posting. This Ordinance shall become effective thirty (30) days from and after its adoption; provided however, that the franchise granted by this Ordinance shall not become effective unless and until SUN COUNTRY CABLE, INC. files written acceptance thereof and an agreement to be bound by and comply with all of the requirements thereof. A copy of this Ordinance shall be posted within the Town of Los Altos Hills in three (3) public places. The within Ordinance was introduced at a regular meeting of the City Council of the Town of Los Altos Hills held this 15th day of June 1988, and was thereafter passed and enacted at a regular meeting of the City Council of the Town of Los Altos Hills this 21st day of June 1988, by the following roll call vote: AYES: Councilmember: fie,, Johnson, Siegel, Tryon and van Tamelen NOES: Councilmember: None ABSENT: Councilmember None ABSTAIN: Councilmember: I BSC_ MAYOR ATTEST: CITY CLERK 60788 -2- IAo j AN AGREEMENT GRANTING A NON—EXCLUSIVE FRANCHISE TO SUN COUNTRY CABLE, INC. TO OPERATE A CABLE TELEVISION SYSTEM IN THE CITY OF LOS ALTOS HILLS AND SETTING FORTH CONDITIONS ACCOMPANYING THE [H;i\ZWy4Z[*Ni]�WY:iaf67;0G.9ei FINAL - `r+ TABLE OF CONTENTS v� SECTION 1: GRANT OF FRANCHISE SECTION 2: DEFINITIONS SECTION 3: GENERAL REQUIREMENTS SECTION 9: CONSTRUCTION AND SERVICE REQUIREMENTS SECTION 5: SYSTEM DESIGN AND PERFORMANCE REQUIREMENTS SECTION 6: SERVICES, PROGRAMMING AND BILLING SECTION 7: SUPPORT FOR LOCAL CABLE USAGE SECTION 8: PURCHASING, TRAINING AND HIRING REQUIREMENTS SECTION 9: REGULATION SECTION 10: SEPARABILITY SECTION 11: FORCE MAJEURE; GRANTEE'S INABILITY TO PERFORM SECTION 12: HOLD HARMLESS EXHIBIT A: CONSTRUCTION AND SERVICE SCHEDULE EXHIBIT B: INSTITUTIONAL COMMITMENTS EXHIBIT C: CHANNEL LINEUP EXHIBIT D: CONSTRUCTION POLICIES/PROCEDURES EXHIBIT E: LINE EXTENTION POLICY/ LOW DENSITY UNDERGROUND SERVICE PLAN V A G R E E M E N T THIS AGREEMENT, made and entered into this 21st day of June, 1988 at Los Altos Hills , by and between the City of Los Altos Hills, a municipal corporation of the State of California, ("Grantor"), and Sun Country Cable Inc. ("Grantee"). W I T N E S S E T H WHEREAS, the City of Los Altos Hills, pursuant to Ordinance No. 323 , is authorized to grant one or more non-exclusive revocable franchises to operate, construct, maintain and reconstruct a cable television system within the City; and WHEREAS, the City has received applications for a cable television franchise,and after due evaluation of the applications received, and after public hearings, the City has determined that it is in the best interest of the City and its residents to grant a franchise to Sun Country Cable, Inc. NOW, THEREFORE, the City (herein also known as the Grantor) hereby grants to Sun Country Cable, Inc., (hereinafter the Grantee) a cable television franchise in accordance with the provisions of Ordinance No. 324 , and this Agreement. -1- V J 1. GRANT OF FRANCHISE 1.1 Grant. Sun Country Cable, Inc., a California corporation with its principal place of business located at 6601 Owens Drive, Suite 120, Pleasanton, California 94566, is hereby granted for itself, its successors and assigns, subject to the terms and conditions of this Agreement and Ordinance No. 324 , the franchise, authority, right and privilege, for a fifteen (15) year period from and after the effective date hereof, to construct, operate and maintain a cable television system along, over, or under the streets and public ways within the City of Los Altos Hills. The Grantee also is hereby authorized to grant a security interest in the franchise to any of its lenders. 1.2 Right of Grantor to Issue Franchise. Grantee acknowledges and accepts the right of Grantor to issue a franchise and Grantee agrees it shall not now or at any time hereafter challenge this right in any way or in any County, State or Federal court. 1.3 Effective Date of Franchise. The effective date of the franchise shall be the date of execution of this Agreement by the Grantee, which shall occur within ten (10) days following adoption by the Grantor. 1.4 Duration. The term of the franchise shall be fifteen (15) years from the effective date hereof at which time it shall expire and be of no force and effect. Renewal shall be in accordance with then applicable law. -2- V 4 1.5 Franchise Not Exclusive. This franchise shall not be construed as any limitation upon the right of Grantor, through its proper officers, to grant to other persons or corporations rights, privileges or authority substantially similar to the rights, privileges and authority herein set forth, along, over, or under the same or other streets and public ways or public places by franchise, permit or otherwise. 1.6 Franchise Acceptance. The Grantee, by executing this Agreement, guarantees performance by Grantee of all of Grantee's obligations hereunder imposed by Ordinance No. 324 and this Agreement. 2. DEFINITIONS For the purposes of this Agreement, the following words, terms, phrases, and their derivations shall have the meanings given herein. When not inconsistent with the context, words used in the present tense include the future tense, words in the plural number include the singular number and words in the singular number include the plural number. The word "shall" is always mandatory and not merely directory. The definitions contained in Ordinance N0.324 are incorporated herein as if fully set forth. -3- L J 2.1 "Agreement" or "Franchise Agreement" means this agreement and any amendments or renewals thereof. 2.2 "Grantee" means Sun Country Cable, Inc., or any person or entity who or which succeeds Sun Country Cable, Inc., in accordance with the provisions of this franchise. 2.3 "Grantor" or "City„ means the City of Los Altos Hills or its delegate acting within the scope of its jurisdiction. 2.4 "Section" means any section, subsection or provision of this franchise agreement. 3. GENERAL REQUIREMENTS 3.1 Governing Requirements. The franchise application of Grantee shall be incorporated herein as if fully set forth. Grantee shall comply with the requirements of this Agreement and Ordinance No. 324 and all offerings contained in Grantee's franchise application. In the event of any conflict between this Agreement, and Ordinance No. 324 and Grantee's franchise application, the provisions of this Agreement shall govern. 3.2 Franchise Fee. The Grantee shall pay to the Grantor an annual franchise fee of five percent (58) of Gross Annual Revenues subject to applicable law. -4- �40 %0 3.3 Advance on Franchise Fees. Upon the effective date of the franchise, Grantee shall initiate a one-time franchise fee payment to Grantor of Ten Thousand Dollars ($10,000.00). This payment is to be considered an advance of franchise payment due and shall be credited as franchise fees become due. Any interest earned by the Grantor on the advance payment will not be considered part of the franchise fee. 3.4 Recovery of Franchise Costs. As necessary to aid in the analysis of all future disputed matters relative to the franchise, the Grantor shall be entitled to employ the services of technical, financial or legal consultants. All reasonable fees of the consultants incurred by the Grantor in this regard shall be equally borne by the Grantee and the Grantor, regardless of the outcome of any specific dispute under consideration. 3.5 Payment to Grantor. No acceptance of any payment shall be construed as an accord that the amount paid is in fact the correct amount, nor shall such acceptance of payment be construed as a release of any claim the Grantor may have for further or additional sums payable under the provisions of this Agreement. All amounts paid shall be subject to audit and recomputation by the Grantor. 3.6 Liability Insurance and Indemnification. Upon the effective date of the franchise, Grantee shall furnish proof that satisfactory liability insurance policies are in force, in the minimum amounts of: -5- b+ 4 * Worker's Compensation -- As required by the State of California. * Comprehensive General Liability -- $1,000,000 * Comprehensive Automobile Liability -- $1,000,000 * Excess Liability, Umbrella Form -- $2,000,000 The City of Los Altos Hills is to be named as an additional insured, and the City is to be given Thirty days (30) written notice of cancellation or material change in the policy. The liability insurance policies shall be maintained throughout the duration of this franchise, with a Three (3) year periodic review and Grantor approval of the minimum coverage, with a copy filed with Grantor. The insurance carriers shall be authorized to do business in California, and subject to Grantor approval. 3.7 Letter of Credit. within thirty (30) days after the effective date of the franchise, Grantee shall post an irrevocable letter of credit, in a form acceptable to the Grantor, in the amount of $40,000 to guarantee the performance of its obligation hereunder. The amount of said letter of credit shall be reduced to $20,000 when Grantee has completed construction of the service area as described in Exhibit E of the franchise agreement. The letter of credit shall be maintained throughout the life of the franchise in the amount set forth in this section, and renewed annually, if so required by Grantor. The letter of credit shall satisfy the requirements of and be utilitzed for the purposes outlined in Sections 6.1, 6.2 and 6.3 of Ord. 324. -6- J 4. CONSTRUCTION AND SERVICE REQUIREMENTS 4.1 General. The Grantee shall meet or exceed all the construction and service requirements set out in this franchise agreement and in addition shall meet or exceed those material service requirements set out in Grantee's franchise application. It is the Grantor's intent that Grantee shall not be penalized for minor breaches of the terms hereof as determined by the Grantor so long as Grantee's best efforts are maintained. 4.2 Construction Schedule. Grantee shall complete system construction and offer service to all residents within the proposed service area in accordance with the schedule in Exhibit A - Construction and Service Schedule. The proposed service area is described in Exhibit E. 4.3 Liquidated Damages. It is understood that it is impractical at this time to reasonably ascertain the total extent of damages which may be incurred as a result of a failure by Grantee to complete construction within the construction period specified in this Agreement. Such impracticality arises out of the difficulty of establishing a cost for future damages suffered by the public who are denied services or the effect of non -completion with respect to inconvenience, financial loss, effective and efficient regulation of the franchise for the promotion and protection of the public convenience, health, safety and/or welfare, or other factors which are incapable of measurement in precise monetary terms. Therefore, Grantee offers and agrees to compensate Grantor -7- fw d for each calendar day on which Grantee has not completed construction of the system in accordance with this Agreement at the following schedule: 4.4 Delay in Construction. Grantee shall make a good faith and diligent effort to obtain all necessary permits and clearances. Within four months after the effective date of this franchise, Grantee shall report to Grantor its estimate of the initial construction date. The initial construction date estimated by Grantee may be used by Grantor as the presumptive construction starting date, with all construction requirements based on that date provided, however, that Grantee may adjust its estimated initial construction date upon a showing of delays which are beyond its reasonable control (including makeready construction) or which are not reasonably foreseeable. As used herein, "construction date" shall be defined as the date when the first cable is placed either aerial or underground. -8- LIQUIDATED DAMAGES/ DAYS CALENDAR DAYS 1 - 30 $ 0.00 31 - 60 $ 50.00 61 - 90 $ 100.00 Thereafter $ 150.00 4.4 Delay in Construction. Grantee shall make a good faith and diligent effort to obtain all necessary permits and clearances. Within four months after the effective date of this franchise, Grantee shall report to Grantor its estimate of the initial construction date. The initial construction date estimated by Grantee may be used by Grantor as the presumptive construction starting date, with all construction requirements based on that date provided, however, that Grantee may adjust its estimated initial construction date upon a showing of delays which are beyond its reasonable control (including makeready construction) or which are not reasonably foreseeable. As used herein, "construction date" shall be defined as the date when the first cable is placed either aerial or underground. -8- 4 For any schedule delay that may occur, the burden of proof shall be on the Grantee to demonstrate that such delay was beyond its reasonable control or was not reasonably foreseeable. The imposition by Grantor of any damages under Section 4.3 shall be subject to the provisions of Section 9.2.e. 4.5 Right of Inspection of Construction. Grantor shall have the right to inspect all construction or installation work performed subject to the provisions of the franchise and to make such tests as it shall find necessary to ensure compliance with the terms of the franchise and other pertinent provisions of law. Grantor agrees that any delays occasioned by such inspection excluding remedial work shall not be held against Grantee as a "delay in construction" described in Section 4.4 herein. 4.6 Provision of Residential Service. Grantee shall offer all residential services to all households in the proposed service area at uniform installation charges and monthly rates for each household, within the schedules of Section 4.2 above. New residences in active cable areas shall be provided service within ninety (90) days after a request for service is received by Grantee. 4.7 Equipment. Grantee agrees to provide such equipment and services as were proposed in its application or the equivalent thereof. In theevent that equivalent equipment or services are proposed, the Grantor shall be given forty five (45) days advance written notice thereof with appropriate explanations therefor. :9 Vj Grantor's approval of such proposals shall not be unreasonably withheld, and its decision shall be given to the Grantee, in writing, within forty five (45) days of receipt of grantee's notification. 5. SYSTEM DESIGN AND PERFORMANCE REQUIREMENTS 5.1 System Configuration. The cable television system shall consist of at least a residential, or "A" Cable. 5.2 Channel Capacity. The cable television system shall be installed to deliver signals at frequencies up to at least four hundred (400) megahertz (MHz), with specific capacity as indicated below. Signal Cable Signal Frequency Channel Network Direction Range Capacity Residential (A) outbound 50-400 MHz 54 plus FM band Residential (A) Inbound 5-30 MHz 3 video equivalent In order to accomodate potential future demand as well as technological developments, the Grantee shall construct the cable system in a manner capable of expanding to deliver signals at frequencies of up to at least four hundred forty (440) megahertz (MHz). -10- `r 4 5.3 Satellite Reception. Grantee shall, if reasonably possible, provide a sufficient number of earth stations to receive signals from all operational communications satellites that generally carry programs carried by cable communication systems, throughout the life of the franchise. 5.4 Capacity for Interactive Residential Services. Grantee shall construct the system so that it is capable of providing interactive residential services. Activation of upstream capability throughout the System or on a point-to-point "as needed" basis, in order to provide interactive residential service(s), shall occur upon written request within one (1) year of the same type of service being regularly and commercially available on a non -experimental basis to subscribers in similarly sized stand alone systems in the Bay Area or in Grantee's own similar systems. The Company shall not be required to provide such service if the provision of such service on a profit-making basis would violate federal law, rules, or regulations, or if provision of such service would require the Grantee to assume common carrier status. 5.5 Support for Local Programming. Grantee shall provide support for local programming as shown in Exhibit B. Grantee shall make available up to three channels on the system for local programming, and shall provide Fifteen Thousand Dollars ($15,000) to cover the purchase and installation of modulators and related equipment to process the access channels, and -11- X10 J any other equipment necessary to interconnect Foothill College to Grantee's headend so that programming from Foothill College can be distributed on the cable communications system. The balance of the Fifteen Thousand Dollars ($15,000), if any, may be used by Grantor for the purchase of equipment to support local programming. Records of actual expenditures shall be made available to the Grantor, in a form acceptable to the City Manager. None of the funds described above for access facilities and equipment shall be credited against any franchise fees due. 5.6 Interconnection. Upon Grantor's request and upon showing of need, Grantee shall negotiate in good faith to interconnect the cable television system with neighboring cable systems in the future. Within six (6) months of a Grantor request, Grantee shall report to Grantor the results of the negotiations. Grantee shall interconnect Foothill College with the headend, for the purpose of permitting programming originating at the College to be placed directly on a cable system access channel. 5.7 Converters. Grantee shall provide a basic RF non -addressable non-descrambler type converter for its basic and pay subscribers. Grantee shall provide the appropriate equipment to provide pay-per-view programming when it becomes commercially available. Grantee shall make available upon Grantee's request addressable converters for those residents who want to subscribe to programming made available from Stanford University. 5.8 Technical Standards. The Federal Communications Commission (FCC), Rules and Regulations, Part 76, Subpart K (Technical Standards) and any amendments thereto, shall apply. However, because of the recent development of interactive and other innovative -12- �4r VJ services, modifications of FCC standards, as presented in the specifications below, are acceptable as necessary to meet system service objectives. In addition, the following performance criteria shall apply: 1. Forward Signal Carrier to Noise 44 db Carrier to Cross Mod 51 db Carrier to CTB 51 db Carrier to 2nd Order 60 db Carrier to Hum 40 db (2%) Signal Level at Subscriber Tap Low band 9 db High band 14 db Co -Channel Interference 44 db upstream Channels (if activated) FCC specifications 2. Reverse Signals -- The reverse channels shall have the capability of providing return signals from any subscriber tap to the headend without noticeable signal degradation or interference. A. If necessary to prevent the build-up of noise and distortion products, the area shall be divided into sections, and sub -trunks run to a central hub within the area. Equivalent alternatives such as addressable taps or switches may be utilized. -13- V R B. No more than +54 dBmV output level shall be required out of any customer interface device to meet the system specifications. C. Where applicable, the end of the system specifications shall include the effects of any signal reprocessing equipment necessary to achieve forward transmission. D. For Class I signals, the signal delivered to the subscriber's TV receiver, after being transmitted to the headend, processed and retransmitted down a forward channel, shall meet the Technical Standards of the FCC regulations, Part 76, Subpart R. 6. SERVICES, PROGRAMMING AND BILLING 6.1 Initial Services and Programming. Grantee shall provide, as a minimum, the initial services and programming listed in Exhibit C. If any listed service or type of service shall become unavailable, or cannot be provided for valid reasons, Grantee shall provide substitute programming to maintain the mix, level and quality of programming within the broad categories of video programming proposed by the Grantee. Before the date service is available to the first subscriber, Grantee shall conduct a survey of potential customers to determine their likelihood of subscribing to an all -band FM service on cable. -14- 6 VJ In the event that thirty percent (30%) or more of those surveyed indicate that they are highly likely to subscribe to such a service for no less than $4.95 per month, then Grantee shall provide such service. The survey may include information on the expected quality of the reception. 6.2 Reouest for Services and Programming. Grantee shall receive and give due consideration to subscriber requests for additional services and programming. Upon consideration and resolution, Grantee shall provide a response to the inquiring party. 6.3 Subscriber Billing Procedures. Grantor and Grantee jointly acknowledge that Grantee has the right to itemize subscriber billing information on subscriber bills. If Grantee decides to itemize subscriber billing information beyond a description of subscriber ordered services identified in Exhibit C, Grantee shall submit an example of said subscriber bill to Grantor's City Manager for review and approval. Grantor's City Manager shall give his response within five days of receiving the example of said subscriber bill. If Grantor's City Manager gives no response within said period, Grantor shall be entitled to use said subscriber bill. Approval by Grantor's City Manager shall not be unreasonably withheld. 6.4 Customer Service. The System shall be operated to receive subscriber complaints and requests for service on a twenty-four (24) hour basis. Documentation shall be maintained by Grantee on all -15- �W 4 subscriber complaints and requests for service which require a response by the Grantee. Grantee shall render service efficiently and courteously, answer its telephones promptly, and make repairs in a timely manner. It shall be the company's objective to answer the telephone in three rings, and to limit time on hold to two minutes. Grantee shall maintain a repair force of technicians capable of responding to subscriber complaints or requests for service within the control of the Grantee within twenty-four (24) hours during week days and forty eight (48) hours on weekends and holidays. No charge shall be made to the subscriber for this service, unless the reason of the complaint or request for service was caused by negligence or misconduct on the part of the subscriber. Service shall he interrupted by Grantee only for good cause and for the shortest time practicable. Such interruptions within the control of the Grantee shall occur to the extent practicable only during periods of low subscriber usage of the System. Failure on a consistentbasis to achieve these objectives at least 908 of the time shall be considered a material violation of the franchise, subject to the remedies in Section 9.2 of the Agreement. Grantee shall furnish each subscriber, at the time service is installed, with written instructions that clearly set forth procedures on using the service, information concerning how to make -16- 1W 4 inquiries or complaints, information identifying the City office responsible for administration of the franchise, and information on how and when to reach the cable company. A toll free telephone number, office address and office hours shall be included on monthly subscriber bills. 7. SUPPORT FOR CABLE SYSTEM USAGE BY PUBLIC 7.1 Public Cable Usage Management. The Grantor may delegate to an independent non-profit entity, such as a Commission or. Board, the authority to receive and allocate support funds and other considerations provided by the Grantee and/or others, designed to promote and develop public -benefit usage of the cable system. 7.2 Joint Powers. The Commission or Board may be established jointly with neighboring jurisdictions, at Grantor's sole option. 7.3 Grantee Support for Cable Television Usage by Public. Upon written request by Grantor, Grantee will increase its monthly rate for basic service by an amount not to exceed fifty cents ($.50) for support of public access programming. In that event, Grantee will have the right to itemize that amount and its purpose separately on subscriber bills. Grantee will remit said amount to Grantor on a quarterly basis from subscriber payments actually received. If this requirement is activated by Grantor, such fees will not be credited by Grantee against any franchise fees due. -17- �00 4 8. EQUAL EMPLOYMENT OPPORTUNITY 8.1 Equal Employment Opportunity. Throughout the term of the franchise, Grantee shall conduct its business as an Equal Employment Opportunity Employer. In addition, throughout the term of the franchise, the Grantee shall maintain a policy that all employment decisions, practices and procedures are based on merit and ability without discrimination, and not in violation of state or federal law on the basis of an individual's race, color, religion, age, sex, national origin, or physical handicap. 9. REGULATION 9.1 Franchise Regulation. The franchise granted under this Agreement shall be subject to regulation by Grantor in accordance with the provisions of Ordinance No. 324 Grantor may, at its option, enter into joint regulatory agreements with the Grantors of franchises in adjacent jurisdictions served by the same cable system. 9.2 Remedies for Franchise Violations. (a) Franchise violations for purposes of this Agreement shall be violations of this Agreement, of the Ordinance or of any other of the Agreements between the parties. (b) In. addition to the remedies for delays in construction as specified in Ordinance No. 324 and Section 4.3 of this Agreement, Grantor reserves the right to impose the following remedies as liquidated damages in the event Grantee violates any �Mr Irl other material provision of the franchise, provided that Grantee has not commenced corrective action within thirty (30) days from Grantor's written notice by certifiedmail to the general manager of the Grantee. (1) Assess damages, not exceeding Fifty Dollars ($50.00) per day, for Grantee's individual willful and/or repeated violation of the franchise or failure to take corrective action with respect to a violation of any provision of the franchise. (2) In those cases where a subscriber's service is not restored within twenty-four (24) hours due to unusual circumstances, the reasons for the delay shall be fully documented in the complaint log. If a subscriber experiences material degradation of sound and picture of the entire service or of premium services, or alternatively if a subscriber's service is interrupted on a continuing intermittent basis for a 24 hour period or more, such subscriber may submit a request to the Grantee for rebate describing the degree of degradation or intermittent operation. A rebate may then be granted by the Grantee on a case-by-case basis. Grantee shall provide, upon request by Grantor, the disposition of such requests. (c) In the event the stated violation is not reasonably curable within sixty (60) days, the franchise will not be terminated or revoked if the Grantee provides, within the said sixty (60) days, a -19- 6 J plan, satisfactory to the Grantor, to remedy the violation and continues to demonstrate good faith in seeking to correct said violation. (d) In determining which remedy or remedies for Grantee's violation are appropriate, Grantor shall take into consideration the nature of the violation, the person or persons bearing the impact of the violation, the nature of the remedy required in order to prevent further such violations and such other matters as the Grantor may deem appropriate; provided, however, that adequate remedies must be imposed if service is in any way materially lessened, or if any material provision of this franchise is not complied with. (e) within five (5) days after receipt of a written notice of a violation from Grantor, Grantee may request a hearing before the Grantor's City Manager, or his authorized representative, in a full public proceeding affording due process. Such hearing shall be scheduled within twenty (20) days of the receipt of the request therefor. If Grantee has requested said hearing, Grantor shall defer assessing any damages pursuant to this Section until the conclusion of said hearing. -20- 60 J 10. 10.1 If any material section of Ordinance No. 324 or this Agreement, as determined by the Grantor, is held to be invalid or preempted by federal or state regulations or laws, the Grantor may, at its sole discretion, negotiate with Grantee appropriate modifications to this Agreement to provide reasonable relief from such invalidity or preemption. 11. FORCE MAJEURE: GRANTEE'S INABILITY TO PERFORM 11.1 In the event Grantee's performance of any of the terms, conditions, obligations or requirements of this franchise or Ordinance No. 324 is prevented due to any cause beyond its reasonable control or not reasonably foreseeable, such as inability to perform, Grantor shall not subject Grantee to penalties or sanctions as a result thereof, provided Grantee has notified Grantor in writing within thirty (30) days of its discovery of the occurrence of such an event. Such causes beyond Grantee's reasonable control or not reasonably foreseeable shall include, but shall not be limited to, Acts of God, earthquake, lighting, flood, fire, explosion, -21- 60 J strikes, labor disputes, riots or civil disturbances, utility company delays, or other causes not foreseeable and beyond the control of Grantee. 12. HOLD HARMLESS 12.1 The Grantee on behalf of itself, its successors and assigns, shall defend, indemnify and hold harmless the Grantor, its officers, boards, commissions, agents and employees, and each of them, against and from any and all claims, demands, actions, suits, liabilities and judgments of every kind and nature and regardless of the merits of the same, arising out of or related to the exercise or enjoyment of the franchise granted pursuant to this Agreement and to Ordinance No. 324 , including costs of investigations, attorneys' fees and court costs in the defense of any actions, to the extent that such claims or demands are alleged to be the result of any error, omission, intentional act or negligent act of Grantee or any persons employed by Grantee, even if that Grantee employee is erroneously alleged to be a Grantor employee. -22- n J IN WITNESS WHEREOF, Grantor and Grantee have executed this Agreement the date and year first above written. APPROVED AS TO FORM: TOWN OF LOS ALTOS HILLS 1C' y Manager Date: 7UNf-- --i, 1R63 ATTEST: City Clerk - SUN COUNTRY CABLE, INC. By: President Date: -23- V ID"10036dr.1 CONSTRUCTION AND SERVICE SCHEDULE J 40► EXHIBIT A Construction and Service schedule Vj The following information and timeline will detail the various elements of construction: 1. Date of applications with utilities. Grantee shall submit applications for all necessary licenses and permits from utilities to begin the first phase of construction within 30 days of the effective date of the franchise. Grantee shall have completed the application process for all necessary licenses and permits from utilities within one hundred twenty (120) days of the effective date of the franchise. Grantee shall have received all necessary licenses and permits from utilities within one hundred eighty (180) days of submitting its applications. 2. Date system construction will begin. System construction will begin no later than one (1) month after receipt of necessary licenses and permits to construct the first phase of the system. A-1 `# 4 3. Date service will be available to first subscriber. The first subscriber will be served no later than six (6) months after the receipt of all necessary licenses and permits for the first phase. 4. Date service will be available to all residents. Service will be available to all residents within the Service Area no later than twelve (12) months after the receipt of all licenses and permits, but in any event no later than twenty two (22) months after receipt of franchise. CONSTRUCTION TIMELINE 1 Mo. Applications submitted for Phase 1 construction 4 Mos. All applications submitted for additional construction phases. 7 Mos. Licenses and permits received for Phase 1. 8 Mos. Construction begins in Phase 1. 10 Mos. All licenses and permits received for additional construction phases. 16 Mos. First subscribers served. 22 Mos. Service available to all residents in service area. A-2 4 EXHIBIT B INSTITUTIONAL COMMITMENTS M EXHIBIT B Institutional commitments Free Drops Vj Grantee will provide one standard drop for cable service at no charge for installation or monthly service to the exterior wall nearest Grantee's trunk cable, to the following institutions: City Hall Bullis School Pinewood School Ford Country Day School (if reopened) St. Nicholas School (unless served by another interconnected cable operator) Access Facilities and Equipment The following equipment shall be provided, upon request by Grantor, to activate up to three local programming channels on the cable system: B-1 4N+ Access Equipment Item quantity Modulators 3 Processors 3 Return amplifiers 10 Headend combining equipment J Cost per unit Total $2,000 $6,000 $2,000 $6,000 $200 $2,000 $1,000 Total equipment cost $15,000 Should the City not wish to activate all three channels, the balance of the $15,000 shall be available for other local programming equipment purchases, as determined by the City or its designees. B-2 ib► 1*410t744iy PROGRAM CHANNEL LINEUP Fil �W EXHIBIT C Program Channel Line Up BASIC SUBSCRIBER TELEVISION SERVICE* F: Cable Channel Program Service 2 KTVU-2, Oakland, Independent 3 ESPN, 24-hour Sports 4 KRON-4, San Francisco, NBC 5 KPIX-5, San Francisco, CBS 6 HBO, Home Box Office -- Premium 7 KGO-7, San Francisco, ABC 8 American Classic Movies 9 KQED-9, San Francisco, PBS 10 The Disney Channel -- Premium 11 KNTV-11, San Jose, ABC 12 ARTS and Entertainment 13 CNN, Cable News Network 14 Cinemax -- Premium 15 Reserved, FAA frequency 16 Showtime -- Premium 17 WTBS-17, Atlanta, GA, Independent 18 The Discovery Channel, Science and Exploration 19 CNN Headline News 20 KOFY-20, San Francisco, Independent 21 MTV, Music Television 22 Pay -per -View Service 23 Nickelodeon, Children's Programming 24 K13HK-44, San Francisco, Independent 25 C -SPAN, Public Affairs 26 KICU-36, San Jose, Independent 27 USA Network 28 Financial News Network 29 Educational Access 30 Public Access 31 KTEH-54, San Jose, PBS 32 KDTV-14, San Francisco, Spanish Language Independent 33 KTSF-26, San Francisco, Independent 34 KCSM-60, San Mateo, PBS 35 Lifetime, Health and Fitness 36 KSTS-48, San Jose, Multi-lingual Programming C-1 �w EXHIBIT D CONSTRUCTION POLICIES/PROCEDURES 0460 CONSTRUCTION POLICIES AND PROCEDURES FOR THE INSTALLATION OF CABLE TELEVISION IN THE CITY OF LOS ALTOS HILLS construction Policies General All persons working on Grantee's facilities shall wear clothing (shirts, jackets, or vests) that clearly identifies them with the Grantee. Overhead Facilities No additional utility poles will be permitted, except with the written permission of the City Engineer. Underground Facilities 1. All underground cable in public rights of way that are hard surfaced shall be enclosed in conduit. Grantee shall use jacketed and flooded cable for all underground cable. 2. Pedestals may be installed above ground provided that the locations are acceptable to the City Engineer. 3. Service drops shall be installed underground if both telephone and electrical services are currently underground. -D-1- 400 4 4. The type and color of tap pedestal shall be approved by the City. 5. The City Engineer may determine that above ground tap pedestals are unacceptable in certain situations and that tap boxes will be installed flush with the existing ground or sidewalk. 6. Amplifier pedestals in front yard locations shall be avoided if possible and all locations shall be subject to the approval of the City Engineer. 7. All work shall be in accordance with any City of Los Altos Hills specifications for an underground cable television system which are applicable at the time of construction. Construction Specifications Preconstruction Aerial Facilities 1. Grantee shall process all applications for utility pole use directly with the appropriate utility agency. Copies for all applications shall be forwarded to city simultaneously with submittal to appropriate utility/agency. -D-2- 410 4 2. Grantee shall be responsible for acquiring any necessary easements from affected property owners. 3. Trees on private property shall not be trimmed without permission of the property owner. 4. Trees in the public right of way shall not be trimmed without the permission of the City Engineer. 5. Property owners shall be given at least 24 hours notice (72 hours if over a weekend) prior to commencement of any cable related work on or over their property. Underground Facilities 1. Permit requests for all underground and surface mounted facilities shall be submitted to the City Engineer well in advance of their scheduled installation. Permit requests shall be accomplished by a bulk permit fee of $20 per mile. 2. Residents on each street are to be notified and "no parking" signs and barricades placed by "Cable Company" in accordance with the State of California "Manual of Warning Signs, Lights and Devices for use in Performance of work Upon Highways" at least 24 hours prior to work on any particular street. -D-3- 3. Access to existing driveways and along the street where construction is taking place is to be maintainedat all times. If it becomes necessary to restrict access on any street, the City must be given 24 hours notice. At the end of each working day, all trenches are to be backfilled, all streets are to be thoroughly cleaned and swept, and all equipment and materials removed. If it is necessary to stockpile any material or store any equipment in partkin lanes along any street, approval from the City Inspector must first be obtained. The City anticipates that generally one skip loader and one rock cutter will be stored overnight within the City right of way near the project. 4. The contractor is to contact USA (800) 642-2444, 48 hours prior to beginning work to verify and mark existing underground utilities. No work is to commence prior to the services having been marked. 5. Any power enclosures and locations thereof must be approved by the city Engineer prior to installation. 6. Mid -block street crossings for trunk and feeder cable must be approved by the City Engineer prior to installation. -D-4- Construction General 1. Grantee shall comply with all applicable regulations and requirements of the affected utility companies and the California Public Utilities Commission. 2. Grantee shall keep a log of all complaints received regarding construction/installation of their facilities and the disposition of such complaints. Copies of said log shall be forwarded to the City every month once construction /installation commences. 3. All work is to be done in accordance with the General Provisions of the City of Los Altos Hills standard specifications. Underground Facilities 1. Existing landscaping within area of work is to be carefully removed where necessary and replaced or restored with minimal damage. 2. The site shall be enclosed by barricades, flags, and lights so placed as to effectively warn and protect vehicular traffic and pedestrians. -D-5- 40 3. Driv�y access is to be maintained to each prorty at all times. 4. A maximum of Two Thousand (2,000) feet per day may be trenched. This limit is at the discretion of the City Inspector. 5. A city Inspector will inspect the installation of the underground cable system, and an inspection fee at the rate of 'twenty Dollars ($20.00) per mile will be charged to the "Grantee". 6. All cables placed in the City rights of way that are hard surfaced up to the service box/tap pedestal must be enclosed in conduits. 7. when cutting pavement with a rocksaw, the trench is to be four and one-half (4 1/2) inches wide and locate at the lip of gutter. A maximum width path six (6) inches from edge of gutter is allowable. 8. unless directed by the City, cutting of existing curb and/or gutter is not permitted. 9. In areas where the lip of gutter cannot be followed due to conflicts with utilities, at curb returns, and at street crossings, backfill is to be a four -sack PCC slurry containing pea gravel with a two (2) inch A.C. cap. 10. All trenches at the lip of gutter are to be backfilled using a four -sack PCC slurry containing pea gravel. Sufficient lampblack shall be added to the concrete to match the color of the A.C. in the street. The edge of the slurry shall be rolled at the lip of gutter and a broom finish shall be applied to the surface. 11. Trenches are to be a minimal depth of 12-14 inches. Where necessary, they may be a maximum of eighteen (18) inches deep. Services shall be shallower. A minimum of ten (10) inches measured from top of conduit to the street surface is acceptable. 12. All trench edges are to be cut smoothly and neatly. Any edges which are not satisfactory to the Public Works inspector shall be sawcut prior to backfilling. 13. Trenches in cul-de-sacs are to follow the lip of gutter around the "bulb." No crossings are allowed in cul-de-sacs. 14. Trenches requiring a two (2) inch deep A.C. cap must be capped by the end of each week. No trenches are to be uncapped over any weekend. 15. No trench shall be left open at the end of any working day. A temporary backfill is allowable. -D-7- 16. Unlewodirected by the City, street crossings 'It the distribution system are to be typically located at intersections. 17. Trenches may intersect perpendicularly only where they cross an intersection in both directions. At all other locations, trenches must follow the lip of gutter around curves. 18. Where appropriate, underground trenching shall be located in unpaved areas adjacent to existing streets. Depth shall be 12-18 inches and shall be backfilled with native soil wherever possible. 19. "As -built" plans are to be provided to the City of Los Altos Hills Engineering Department within Ninety (90) days of completion of construction. 20. All excavation sites shall be restored to their original condition to the satisfaction of the City Engineer. b EXHIBIT E LINE EXTENSION POLICY/ LOW DENSITY UNDERGROUND SERVICE PLAN J `► EXHIBIT E LINE EXTENSION POLICY 4 a. Density Minimums. The Grantee shall provide cable service to all parts of the Franchise Area, either within the present City limits or added to the City through annexation, which have at least Thirty (30) homes per aerial mile or Fifty (50) homes per underground mile, as measured from the Company's nearest existing distribution line. Attached to this exhibit and incorporated by reference is a list of streets which are known to meet or exceed the Fifty homes per underground mile requirement. Notwithstanding the above, Grantee shall serve 85% of homes within existing City limits on the effective date of the franchise. b. New Underground Developments. Grantee shall make service available simultaneously with other utilities at its normal rates for underground installations to all homes in all new developments with underground utilities so long as: (1) the developer provides all trenches and conduit installed according to Grantee's specifications at no cost to Grantee, including conduit extensions to connect new plant to existing cable plant, and, -E-1- (2) the development has a density of no less than 30 homes per mile, as measured from the nearest existing distribution plant, excluding the first Five Hundred (500) feet of any necessary conduit extensions to connect existing cable distribution plant. C. Non -Standard Installations. The Grantee's maximum standard length for a service drop is one hundred fifty (150) feet. For all drops longer than one hundred fifty (150) feet, the Grantee will charge an installation fee equal to its cost of time and materials plus customary reasonable overhead. LOW DENSITY UNDERGROUND SERVICE PLAN 1. Inital Notification Within 60 days of the commencement of aerial construction in the initial service area and every three years thereafter, Grantee will send to all unserved homes in each Low Density Underground Area (the "Area") written notification of the Low Density Underground Service Plan (the "Plan"). The notice will contain the following: a. a general description of the Plan b. a map of which Area that home is in and the boundaries of that Area E-2 4r+ 4 C. a statement that if 50% or more of the homeowners of that Area request an estimate under the Plan by returning a pre -addressed card, Grantee will provide an estimate of the construction surcharge for providing service to those homes requesting the estimate The form and language of the notice proposed to be mailed shall he provided to the City Manager for review and approval prior to the mailing of the notices. 2. Written Estimates Within 90 days of the receipt of the requests in Section 1 (c) from 50% or more of the homeowners in an Area, Grantee will provide a written estimate for the construction surcharge to each homeowner requesting it. The estimate will be based on; a. the lowest of three competitive bids for underground construction of distribution plant in that Area for an Area with more than 50 homes, unless waived by the City Manager; or b. the negotiated price for underground construction of distribution plant with a single contractor for an Area with fewer than 50 homes subject to the review and approval of the City Manager; plus C. a contingency not to exceed 15% of the estimate. Grantee will guarantee the estimate for a period of 90 days from the date of the estimate. -E-3- 4bo 4 3. Formula Any homeowner who requests extension of service based on the estimate must agree to pay Grantee a. a service surcharge of $30 per month, in addition to the Grantee's normal charge for basic service, for 24 months; and b. a construction surcharge based on the difference between the actual average cost for aerial plant construction in the system and the estimated cost for underground construction in the homeowner's Area according to the following formula: construction surcharge = (x/y) - $720 where x = cost difference between average aerial cost for the system and estimated underground cost for that Area y = number of homes committing to monthly service surcharge 4. Availability The availability of service in any Area under the terms of the Plan will be for the term of the franchise. E-4 5. Other Construction Any homeowner in an Area may contract independently for construction of underground distribution plant to serve his home so long as it is constructed in accordance with the standards of Grantor and Grantee. However, that homeowner must still pay Grantee's normal charges for installation and monthly service. E-5 STREETS KNOWN To MEET THE SO HOMES PER UNDERGROUND MILE REQUIREMENT Barley Hill Road Voorhees Drive Rancho Manuella Snell Court and Lane Alicante Lane Alexander Place Rhoda Drive Lomita Linda Magdalena Ave. Fern Hill Drive (end) Eucalyptus Lane Wild Plum Todd Lane Vista Serena Moody Springs Murietta Lane Padre Court Corita Way Court off Natoma Menalto Drive Dawson Drive and Rebecca Baleri Ranch Road -E-6- 4