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• <br /> XIII. Records and Reports <br /> The MBE Liaison Officer shall maintain such records, and provide such reports, <br /> as are necessary to ensure full compliance with this policy. Such records and <br /> reports shall include, as a minimum, the following information: <br /> a) Procedures which have been adopted to comply with this MBE policy. <br /> b) Awards to MBEs. <br /> c) Awards to majority contractors. <br /> d) Final project reports concerning MBE utilization. <br /> e) Such other data as is needed to fully evaluate Town of Los Altos Hills <br /> compliance with this program. <br /> • <br /> The MBE Liaison Officer shall submit MBE successful bid data to CALTRANS and <br /> overall goals to CALTRANS and to U.S. DOT elements as required. These reports <br /> will include: <br /> a) Number and dollar value of contracts awarded to MBEs. <br /> b) Description of general categories of contracts awarded to MBEs. <br /> c) The percentage of the dollar value of all contracts awarded during the <br /> quarter which were awarded to MBEs. <br /> d) . Indication as to the extent of which the percentage met or exceeded the <br /> Town's overall goal. <br /> e) Reports shall be broken down separately by ethnic grouping and sex. <br /> XIV. MBE Listing <br /> The Town of Los Altos Hills will utilize a listing of firms certified by CALTRANS <br /> to be minority businesses in accordance with the DOT. Order. <br /> Contractors will be permitted to rely upon the authenticity of firms listed in <br /> this directory. A contractor desiring to use a MBE not included in the CALTRANS <br /> certified listing will be allowed to do so, but will be required to provide the <br /> specified information from the MBE to be certified by CALTRANS before such par- <br /> ticipation is counted towards award of the project. <br /> XV. Canplaints <br /> Any complaints received by Town of Lbs Altos Hills concerning this program will <br /> be investigated by the Town of Los Altos Hills-. The Town will endeavor to resolve - <br /> said complaints within 90 days of receipt by the MBE Liaison Officer. The appropriate <br /> DOT element will be furnished a copy of the complaint and invited to participate <br /> in the investigation/resolution. The DOT element will receive a complete investiga- <br /> tive report on the complaint and will be requested to concur in the proposed dis- <br /> position of said complaint. <br /> Contractors will be directed.to notify the Town of Los Altos Hills of any complaints <br /> they may receive concering this program. <br /> -5- <br />